| Spa Receptionist, Kohler Waters Spa Work Mode: Onsite Location: Green Bay, WI Opportunity Our Kohler Waters Spa team at LODGE KOHLER offers more than 50 innovative spa services using the healing properties of Earth’s mineral-rich waters, including a state-of-the-art Hydromassage Experience Pool custom designed by their hydro experts and built exclusively for this facility. Join our world-class team of spa professionals and help our guests renew and recharge while they experience five-star living at its finest. As a Spa Receptionist, you’ll spend your days: - Providing service and maintaining cleanliness standards at a Forbes level
- Using Proficient Property Management System (and related systems) use to correctly process transactions, complete orders and accurately book/edit spa treatments
- Sharing knowledgeable of spa treatments, spa policies, spa amenities and overall options with our guests
- Displaying an understanding of all health related contraindications associated with all treatments
- Supporting all spa retail transactions
- Receiving guest feedback/complaints and, with supervision, resolve any guest/staff issues as they arise
- Enforcing spa policies (service requirements, age restrictions, guest behavior, etc.) with supervision/support to maintain a relaxing spa atmosphere
- Being in attendance at spa events and monthly staff meetings as communicated by supervisor to ensure satisfactory guest experiences
- Maintaining cleanliness of the Spa and remaining complaint with Kohler Company attendance policy, safety standards and spa SOPs to create a safe and engaging work environment for all
There are Full-Time and Part-Time opportunities available, working weekdays and weekends. Shifts will vary between 8:00am and 9:00pm. Skills/Requirements - Prior customer service experience within a spa environment preferred, but not required
- Strong communication skills and ability to work in a fast paced environment
- Ability to perform tasks requiring use of multiple computer/guest management systems
Applicants must be authorized to work in the US without requiring sponsorship now or in the future. Why Work at Kohler Co.? Kohler Co.’s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com. It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact. Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the FederalEEO is the Law and theEEO is the Law Supplement. |
