| Front Desk Agent, Lodge Kohler Location: Green Bay, WI Opportunity Join our guest services team, the heartbeat of our business and the warmth our guests remember long after their stay As the Front Desk Agent for Lodge Kohler, you will be responsible for: - Providing a prompt, cheerful and proper greeting of guests, per Kohler Co. standards.
- Registering guests’ in and out of Fidelio property management system.
- Programming and deleting room key using Marlok system.
- Providing guests’ with hotel information.
- Offering assistance with luggage; summon bellman and provide introduction.
- Handling all money transactions at the front desk following standard operating procedures.
- Accurately posting guest charges.
- Responding to reservations requests made by guests.
- Explaining rate structure, available rooms, facilities and service.
- Timely responding to special requests; inform hotel departments as appropriate.
- Recording and conducting guest room wake-up calls.
- Acting as switchboard operator after regular scheduled hours.
We have full time and part time opportunities available. Shifts will vary from 10:00am to 10:00pm, weekdays and weekends. Skills/Requirements - The ability to work independently with professionalism while maintaining a focus on quality and customer service
- Candidate should have strong written and oral communication skills
- Candidate should be able to stand or walk the majority of each shift
- A valid driver’s license is required
Applicants must be authorized to work in the US without requiring sponsorship now or in the future. Why Work at Kohler Co.? Kohler Co.’s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com. It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact. Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the FederalEEO is the Law and theEEO is the Law Supplement. |
