Friendship Place is nonprofit organization, serving the Washington, DC region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-focused – individualized to meet the needs and goals of individuals, families, youth/young adults and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy.

Summary: 

The position provides permanent supportive housing services to individuals experiencing homelessness, identified as the most vulnerable in the District of Columbia. The Neighbors First Individual Program follows a Housing First model and philosophy. The Case Manager works to empower participants to rebuild their lives, relying on their own strengths, and using wraparound resources in a holistic, consumer-driven process.

Essential Duties and Responsibilities: 

• Provide supportive services to individuals experiencing homelessness with serious mental illnesses, addictions, medical concerns, etc.
• Deliver face-to-face contacts to consumers, spending approximately 80% of time in the field
• Demonstrate empathy and flexibility in responding to consumers’ needs and requests fostering wellness and independence
• Engage consumers and assess individual needs, preferences, and strengths
• Develop, implement, and revise individual service plans
• Assist households in locating and selecting wraparound services
• Monitor medical/psychiatric needs and medication management of all household members
• Assist participants in securing adequate housing resource.
• Act as a liaison with landlords and other community stakeholders
• Participate in multidisciplinary meetings and regular supervision
• Collect outcome statistics and write monthly progress reports
• Maintain participant’s electronic records in the Housing the Homeless database
• Attend professional trainings and conferences as needed
• Perform all other duties as assigned

 Education/Experience: 

A High School diploma or GED and six years of direct human service experience providing counseling and/or case management services to vulnerable or at-risk populations OR

A Bachelor’s degree in any field, and two years of direct human service experience providing counseling and/or case management services to vulnerable or at-risk populations OR

A Master’s degree in Social Work or a related a human services field

Qualifications: 

Understanding of adult rehabilitation services

Experience with families, youth, and school systems

Experience with addictions, mental health, and co-occurring disorders

Strong written and verbal skills

Ability to work in a culturally diverse environment

Ability to work well under pressure

Ability to work as a team player

Strong commitment to mission, including racial equity and social justice

Bilingual in English and Spanish

Working conditions 
Position will spend time between office/desk settings, traveling to meet with households across the service area, and attend meetings/engagements with key stakeholders.  Field time consists to up to 80%. Driving time for position responsibilities may consist up to 25%-40%.

Physical and Environmental Requirements 
Position requires split time between an office setting and traveling to engagements via car or public transportation.  Employee must be able to sit for extended periods of time with repetitive motion and positions.  Employee must be able to operate a motorized vehicle.  Some lifting may be required (up to 20-25lbs)

Background checks: 
The selected candidate will be required to pass a criminal history background check and/or fingerprinting including FBI, Metropolitan Police Clearance.

Direct reports 
None

Specific Requirements: 
Must have his/her own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.)  and the employee must have a valid driver’s license.

Benefits: 
Low cost medical benefits (3 tiers), employer paid dental, vision, and disability insurance, 403(b) matching, generous time off

Other Details
Application Deadline: This job is open until filled, or the hiring manager determines that they can no longer accept applications.
Compensation: $49,920 – $53,326
Location: Friendship Place – Bladensburg Office (1039 Bladensburg Rd NE, Washington, DC 20002)
Interview Process: Phone screening, Panel style interview, Program Visits/Tour, Final Interview
Website: www.friendshipplace.org