The Senior Technical Project Manager manages multiple complex technical enterprise & business line projects from scoping to completion. This individual provides technical direction to Project Managers and Project Analysts, collaborates with project stakeholders, and drives resolution of any blockers during the life of the project.

MAJOR RESPONSIBILITIES: 

• Manages a portfolio of complex technology, business line, and cross-functional projects, ensuring delivery within scope, established timeline, and budget.
• Provides formal and informal coaching and development of junior Project Managers and Project Analysts. Provides direction and oversight to these resources in managing projects, gathering and validating requirements and efforts related to project support transition.
• Develops and maintains project documentation inclusive of project plans, agendas, minutes, BRD’s. cutover plans, test scripts, and Jira/Kanban boards for Agile projects as well as practice agile methodology.
• Assists in the development and refinement of project management governance and strategy methodology, organizational structure, and training programs.  Analyzes leading industry PMO practices and makes recommendations to adjust internal policies and procedures accordingly.

PROBLEM SOLVING & DECISION MAKING: 

This position requires prioritizing multiple projects tasks and issues with limited supervision and requires the ability to analyze information and draw specific conclusions and/or course of action based on performance and trends.  Strong communication and excellent interpersonal skills are required.  The ability to coordinate multiple tasks simultaneously as well as performing tasks under pressure, oversee projects, and directing information to other team members effectively.

REQUIREMENTS

Education and Experience

• Bachelor’s degree with major course work in business administration, project management, information technology, accounting, finance, marketing, economics or a related field or equivalent combination of training and experience.
• A minimum of 5 years experience managing complex projects, programs, and portfolios, including resource management, and all facets of the project management life cycle and its related processes.
• Formal project management training (PMI or equivalent).  PMP certified preferred.
• Strong understanding and related working experience with project management technologies, tools, and integration methodologies.
• Experience providing direction and leadership to others.
• Working in a fast-paced environment with experience in managing multiple tasks simultaneously and prioritizing work efforts.
• Practical experience working in waterfall and Agile SDLC methodologies is required.
• Experience with preparing business requirements documents, JIRA boards, cutover plans. as well as creating project plans, project charters, issue tracking documentation and (UAT) user acceptance planning and testing.

Skills/Knowledge

• Excel in a fast-paced, demanding environment to drive results.
• Highly organized, motivated, and demonstrate the ability to think creatively and critically.
• Must have excellent analytical skills with proven ability to comprehend business requirements and translate into functional specifications with a strong attention to detail.
• Must possess excellent interpersonal oral and written communication skills, including the ability to communicate with all levels of the organization as well as with vendors.
• Establish and maintain effective working relationships with project team members.
• Ability to prioritize and multi-task effectively.
• Self-learner, and desire to enhance skills with training.
• Advanced skills in Microsoft Office applications such as Project, Excel, Word, PowerPoint, and Jira are required.
• Advanced knowledge of technology infrastructure design and function is required.

      Working Conditions:

• Off-hours support and on-site support as needed, as defined within the scope of a specific project.
• Ability to attend seminars/conferences to maintain or expand business and technical knowledge.

Committed. Inclusive. Courageous. Eastern Bank has built a legacy of investing in the communities we serve and helping our customers, communities and employees thrive and grow. We pride ourselves in having knowledgeable and experienced professionals that can provide the expertise, personal attention and service our customers deserve.

As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us.