Full-Time VP, Product Manager III (Req#2109)
Job Description
Under the direction of the Treasury Management Product Director, the Product Manager is responsible for the end-to-end ownership of an assigned set of Treasury Cash Management products for the purpose of delivering value to Eastern Bank customers, expanding customer relationships, and increasing revenue to the Bank. The Product Manager position manages the product lifecycle process including concept, strategy, development, management, marketing, communication, profitability, sales support, and risk management.
MAJOR RESPONSIBLITIES:
- Creates, coordinates, and presents product and business plans including proof of concept, pricing, profitability, competitive analysis, functionality, and sales strategy; collaborates with project stakeholders, end-users, internal technology, and external vendors to implement project plans related to product initiatives.
- Acts as subject matter expert for assigned products and provides support as needed to resolve product-related issues.
- Works closely with Operations to ensure successful ongoing product delivery, including assistance with applicable procedures.
- Addresses and responds to requirements and assessments related to security, audit, compliance, and enterprise risk.
- Manages vendor relationships, including customer experience and compliance related activities.
- Develops product descriptions, implementation guides and training for internal teams and customers; ensures all marketing assets are current and compliant.
- Regularly analyze and report key performance indicators for assigned products.
- In collaboration with Digital Channels, create and execute test scripts and participate in validation activities as needed.
PROBLEM SOLVING & DECISION MAKING:
The Product Manager will act as champion of strategic product management initiatives and work directly with internal teams to execute product delivery as determined by the Treasury Management Product Director and senior management. This position will work independently to support sales, service and operational teams with documentation, training, and marketing materials. The Product Manager will work directly with vendors to ensure product delivery requirements are met, resolve issues, and obtain key performance metrics.
REQUIREMENTS:
Education and Experience:
- 5 to 10+ years of experience in Cash Management
- Banking experience required
- Demonstrated success in product and/or project management
- Business acumen and understanding of business processes related to Treasury Cash Management products and customers
- Strong analytical skills: ability to work through complex concepts, interpret data and present cohesive, simple solutions
- Self-starter with ability to manage multiple projects in a fast-paced environment with minimal supervision
- Strong consultative and well-articulated communication and writing skills
Skills/Knowledge:
- CTP and/or AAP Certification preferred
- Project Management skills/experience preferred
- Proficiency in Microsoft Office suite (Excel, Word, PowerPoint, etc.) and MS Teams required
Working Conditions:
- Hybrid/ remote in Lynn, MA
About Us
Committed. Inclusive. Courageous. Eastern Bank has built a legacy of investing in the communities we serve and helping our customers, communities and employees thrive and grow. We pride ourselves in having knowledgeable and experienced professionals that can provide the expertise, personal attention and service our customers deserve.
As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us.
How to Apply
If you will like to learn more and apply, use the link below: https://gka.fa.us1.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/2109/?utm_medium=jobshare78 total views, 0 today