Full-Time Volunteer Resources Specialist
Job Description
Are you looking for a rewarding and exciting position where you can help staff across the hospital meet their needs through the provision of volunteers? Do you have a strong customer service orientation and excel at relationship building? If you are looking for an opportunity to contribute to the amazing care that SickKids provides, then consider joining our team.
We are looking for a Volunteer Resources Specialist to be an integral member of the Volunteer Resources Team. Our volunteers are a valuable asset to the hospital. They truly make a difference in the lives of patients and their families, while complementing the role of staff. Working in Volunteer Resources provides an opportunity to ‘give back’ in a unique way and gives great insight into the hospital as a world renowned organization.
Here’s What You’ll Get To Do
Duties will include but are not limited to:
- Conduct volunteer needs assessments with staff from across the hospital. Identify strategies to fill these needs that are aligned with the Hospital’s values and strategic plans
- Interview and assess candidates
- Monitor volunteer progress and address issues/concerns
- Take the lead on managing a number of specified volunteer programs and areas within the Hospital (Child Life, Community Groups, High School Co-op and Volunteer Team lead programs)
- Engage and motivate volunteers (events, recognition, education)
- Lead and participate in projects that drive the delivery of excellence (continuous improvement plans)
- Design new programs and enhance existing programs, processes and practices
- Address large volumes of ongoing questions from volunteers, volunteer supervisors, and the public in person, by phone and email
Here’s What You’ll Need
- Minimum 3 years experience within Volunteer Administration or a volunteer environment and CCVA certification or the willingness to obtain the certification is highly preferred. HR experience would also be an asset, however not a requirement
- Demonstrate sustained professional, respectful and positive behaviours
- Strong communication skills in dealing with people at all levels both inside and outside of the Hospital
- Excellent organizational skills and ability to deal with multiple and simultaneous priorities. Ability to maintain focus with frequent interruptions
- Effective listening skills complemented by an ability to provide clear, useful feedback and coaching to staff and volunteers
- High level of sound judgment, confidentiality, problem solving, diplomacy and relationship building skills
- Self motivated, exceptional customer relationship and teaming skills
- Innovation and forward thinking
- Excellent computer skills including VSys One (Volunteer Management System), PeopleSoft, Microsoft Outlook, Word, Excel and PowerPoint, with the aptitude to develop other necessary skills
Employment Type
Temporary, Full-Time Contract
How to Apply
You can view the full description of this job opening and apply by following this link: https://career.sickkids.ca:8001/psc/CRPRD/CAREER/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=15876&PostingSeq=1151 total views, 0 today