Job Description

The VP of Operations will oversee all manufacturing, sourcing and materials management functions for Owl Labs global manufacturing locations in Asia and the United States. This role will provide strategic leadership and tactical direction with the goal of delivering predictably and on time across a number of existing and future product lines.  The best candidate will demonstrate a drive for achieving operational excellence in quality, delivery, cost and working capital leverage. Accomplishing these objectives will require the implementation and continuous improvement of the manufacturing processes as well as the development of a highly efficient and effective organization.

This is a highly visible role in a market-leading high growth startup. As a key operating member of Owl Labs’ global Senior Leadership Team, the VP of Operations will participate in management meetings, including monthly staff meetings, policy deployment meetings and new product development meetings.

Our Company Values:

• Obsess over improving the user experience
• Exemplify compassion and empathy for the customer
• Bring grit and hustle to all jobs big and small
• Fail fast and learn from your mistakes
• Always remember those not in the room
• Embrace inclusivity
• Enjoy the ride!

Goal Outcomes:

• Create a stable and predictable manufacturing supply chain that delivers hardware products on time to all regions of sale
• Establish, maintain and report on KPIs & OKRs that drive business performance in support of the operating plan
• Organize and scale the manufacturing operations team around key business performance metrics
• Monitor and drive up manufacturing capacity keeping ahead of sales forecasts
• Drive improvements in build quality as well as product margins
• Continuously identify and mitigate key structural risks and single points of failure in the supply chain that may impact or limit on time product shipments as well as revenue growth
• Interview, hire and coach the operations team to form a world class organization
• Run Sales & Operations Planning meetings
• Partner with Engineering to create a smooth transition process from design into production including the generation of test and reliability plans
• Own the Contract Manufacturer and key strategic partner relationships and act as the key executive liaison
• Drive up build quality by partnering with customer support and prioritizing top field failure issues

Your Background:

• Experience with camera and audio products containing mobile-class processors is preferred
• Over 10 years of experience growing, managing and maintaining a >$500M supply chain
• Strong interpersonal skills with ability to collaborate and build consensus
• Experience in identifying, qualifying and ramping up new manufacturing partners as well as sub-suppliers
• Experience with establishing ISO14001 standards or similar
• Success in navigating and reducing risk in tight supply situations
• Experience with introducing multiple new electromechanical products into Chinese or Asia-based manufacturing facilities
• Leadership across a distributed manufacturing organization
• Full ownership of product level ex-factory BOM
• Cross-cultural negotiation experience
• Engineering degree with MBA is preferred

Owl is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Owl Labs is an Equal Opportunity Employer committed to our values of embracing inclusivity and creating a culture where everyone feels respected and connected, no matter the location of their work environment. We invite applications from people of all walks of life and are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need accommodations due to a disability, please let us know.

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Who We Are

Owl Labs is a collaborative tech company, creating an equalized meeting and learning experience for all, wherever participants may be. Powering hybrid teams and remote work is in our DNA. Owl Labs has been a leader when it comes to celebrating and connecting hybrid teams and classrooms — meaning both in-office and remote workers, in-room students and at-home learning. We’re best known for the Meeting Owl product line, a smart 360 camera, mic, speaker all-in-one solution. Sitting in the center of the table, the Meeting Owl uses vision and voice recognition to shift the camera to focus on who’s speaking, giving all participants a feeling as if they’re in the same room. With the continued rise of hybrid teams and remote workers, our products allow for better collaboration and productivity no matter your location.

Our award-winning product, the Meeting Owl Pro, has been recognized by CES Innovation Awards 2020, Red Dot Design Awards 2020, SXSW Innovation Awards 2020 and our team recognized as an Inc. Best Workplaces 2020 and the esteemed Inc.’s Editor’s List.

How to Apply

Job Types: Full-Time.

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