Job Description

Overview of Position:

The Training & Outreach Coordinator at TACT is responsible for designing and facilitating training presentations that create a supportive, non-judgmental learning environment for diverse groups of learners. They also educate and engage the public on programs, resources, and services available.

The Training & Outreach Coordinator creates programming to develop the skills, knowledge, empathy, and understanding needed to provide inclusive environments for individuals across the gender spectrum. They are also responsible for designing webinars and workshops for public events and conferences, as well as training materials for internal use. The position requires strong interpersonal skills that help form connections and build relationships.

About the Organization:

TACT (Trans Advocacy & Care Team) is a growing non-profit initiative based in Oakland that champions the wellbeing of trans and nonbinary individuals. We are trans people helping other trans people to thrive. TACT, founded in 2021, is working to build a network of community support for trans and nonbinary individuals. TACT provides 1-on-1 peer support, counseling, and referrals; facilitates restorative conversations; hosts community events and support groups; and promotes gender inclusivity through education and advocacy.

TACT centers the lived experience of trans and nonbinary people and is a trans-led organization. We are currently seeking volunteers who want to be part of this new and growing nonprofit as we work together to create a world where trans folks can thrive and be deeply understood.

Key Responsibilities:

• Develop an array of presentations that cover topics of gender inclusivity and inclusion.
• Deliver presentations that foster a supportive, and non-judgmental learning environment.
• Cultivate relationships and build rapport with training clients and partner organizations using strong interpersonal and relationship management skills.
• Represent the organization with warmth and professionalism.

Additional Responsibilities:

• Develop training presentations that support diverse learners in acquiring the skills and understanding they need to provide inclusive environments for individuals across the gender spectrum.
• Provide a welcoming, supportive, and non-judgmental learning environment where all participants feel safe to ask questions, engage in open conversation, make mistakes, and change their minds.
• Foster empathy and equity among diverse cultural and identity groups through facilitated workshops that deepen participant understanding of gender identity and gender diversity.
• Conduct needs analysis to tailor learning experiences to the unique context and needs of the organizations we are serving and ensure that clients are satisfied with the learning experience provided by our organization.
• Represent the organization with warmth and professionalism at public speaking engagements, workshop sessions, webinars, and outreach events.
• Attend community events, meetings and resource fairs.
• Communicate professionally, respectfully, and warmly with clients, learners, partners, colleagues, and volunteers.
• Build strong, positive relationships with clients, learners, donors, and the general public.
• Build credibility and rapport through positive learning experiences to foster ongoing relationships and positive public opinion.
• Successfully deliver virtual learning experiences to large groups across various demographics and timezones, including webinar room set-up, facilitating conversation, and providing technical support to learners.
• Conduct pre- and post-training evaluations to measure training success and implement client feedback to iterate on and improve our training offerings.
• Research and connect with potential clients and community partners to increase our reach to organizations looking to provide gender inclusive environments and workplaces.
• Research and submit proposals for conference presentations to network, develop professional partnerships, and bring awareness to the need for gender inclusivity.
• Schedule and facilitate community presentations, participate in tabling events (both in-person and virtual), and perform other outreach activities across a variety of platforms based on needs.

Training & Outreach Coordinator Qualifications / Skills:

• Deep commitment to upholding the mission of TACT and embodying its values.
• BA/BS degree, preferably in the social sciences, public health, social welfare, education, or four or more years of professional experience that corresponds with the responsibilities for this position as noted above.
• Advanced training, facilitation, and communication skills.
• Proficiency in public speaking and facilitating presentations.
• Experience with community engagement strategies, cultural and linguistic competency, and culturally responsive education and dissemination strategies.
• Excellent written and oral communication skills; ability to organize and present complex information in a clear, accurate and concise manner.
• Highly organized and resourceful, attention to detail, ability to multitask and manage time well to accomplish all key tasks and deadlines.
• Professional computer skills related to online learning, including Canva, PowerPoint, Google and Microsoft Suites, Learning Management Systems (LMS), and web-based communication tools (Slack, Zoom, Click-Up, Google Suite, etc).
• Willingness to work cooperatively in a team environment, and responsive to feedback.
• Experience taking initiative to self-educate about unfamiliar subjects or concepts.
• Excellent project management experience and organizational skills including ability to effectively collaborate with and engage internal and external stakeholders from kick off to close of a training engagement.
• Willingness to take initiative on project tasks and work independently to meet deadlines.
• Creative problem-solving skills.
• Enthusiastic, dynamic, and flexible.

Reports to: Project Director

Department: Education and Awareness

Classification: Non-exempt (Hourly)

Job Status: Part time (average 12-15 hours per week, potential for position to grow to full time)

Salary and Benefits: $20.00 hourly, not eligible for benefits

Work Hours: Typical hours are scheduled flexibly between 9am-5pm PST on weekdays, with occasional evenings and weekends required for presentations, events, and team meetings.

Location: Ideal candidate is located in the SF Bay Area/ East Bay, but typical weekly hours are completed remotely, with occasion in-person events and meetings that may require travel (ie. conferences, speaking engagements, etc).

TACT is a trans-led, trans-run organization. TACT is committed to the inclusion of all members of our community. We welcome and strongly encourage people from historically marginalized and economically disadvantaged groups, including BIPOC, trans-feminine folks, folks with disabilities, and folks from working class backgrounds to apply.

How to Apply

• Submit your resume and responses to our applicant questions -
  info@yourtact.org.
  • Why do you want to work at TACT? Why are you interested in the Training and Outreach Coordinator role specifically? (In 5 sentences or less)*
  • Tell us why you think you would be a good fit for this position? Please share any experience you have that you think would help prepare you for this role. (In 5 sentences or less)*
  • What do you think might be challenging about this role and how would you respond to those challenges? (In 5 sentences or less)*
• Please give your affirming name and pronouns on your application and/or resume!

Job Categories: LGBT. Job Types: Part-Time. Job Tags: LGBT and non-profit. Salaries: 40,000 - 60,000.

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