Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. The UK is Trupanion’s technology and innovation centre of excellence. We create solutions to ensure our members, their pets, and their vets experience unparalleled customer service. We offer a collaborative, informal, and pet-friendly environment where everyone is encouraged to be the very best version of themselves.

Position Summary:

With Trupanion’s commitment and investment in leading-edge insurance technology, we are looking for a test engineer to join our team. As a member of Trupanion UK’s IT team, you will be joining an experienced team of project managers, business analysts, developers and testers, using the latest toolsets in an Agile framework to deliver our flagship solution. Working on a SAAS scalable cloud-based solution and it’s integrations, all within an Azure DevOps environment, you will be responsible for ensuring our applications are thoroughly tested, delivering a high quality release to our customers. You will work closely with our project managers, business analysts, developers and DevOps teams to design and author test scenarios, conduct the testing and monitor any defects reported. The Test Engineer will be responsible for planning and implementing tests that prove the functional and non-functional requirements of Trupanion systems.

This position is an entirely remote role open to candidates anywhere in the UK. Candidates who prefer an in-office option may choose to work a hybrid schedule out of our Altrincham office.

Key Responsibilities Include:

• Design, write and execute test cases to find system bugs, and conduct exploratory testing, checking for consistency across devices, browsers and operating systems
• Provide inputs on high-level test scenarios, challenges, risks, resources, test estimates etc during test planning meetings
• Analyse requirements and consider the test approach. If requirements are incomplete, ask meaningful questions that will yield more information and help perform testing
• Analyse test results, detect issues and track root cause
• Manage the planning and execution of product testing efforts, including all associated resources to meet committed delivery dates.
• Provide effective communication regarding issues, objectives, initiatives and performance to plan.
• Be responsible and accountable for flagging the timing of interdepartmental deliverables and the quality of their output.
• Anticipate program release problems and takes corrective action, escalating as needed, to resolve and achieve commitments.
• Review documentation before it is sent out to external customers.
• To perform all work in accordance with the company’s documented development, OWASP, ISO27001 and PCI DSS standards and guidelines.
• To promote and embody Trupanion’s Team DNA in all aspects of your work and interactions with internal and external stakeholders

Qualifications

Experience:

Proven experience in a Test Engineer position or similar role, focused on the following areas:

• Working in an Azure application environment, testing scalable solutions with a comprehensive understanding of the principles of Agile testing
• Working in an Agile environment, utilising DevOps/CI/CD practices
• Extensive experience in a testing capacity, using a variety of testing techniques

Skills, Knowledge & Abilities:

• Planning, designing, writing, executing and maintaining test cases
• Knowledge of quality standards and regulations
• Awareness of development tools/languages such as C#, .Net framework, SQL Server and Java, and familiarity with various testing techniques
• Experience in testing API calls with knowledge of RESTful APIs and Postman, and proficient using Jira and DevOps
• Great troubleshooting skills, strong accuracy and attention to detail, and excellent independent and team time management skills
• Expert problem-solving and analytical skills, able to determine the impact of an issue quickly to prioritise further work.

Education, Registration & Certification:

• Bachelor’s degree, preferably in Computer Science, Information Systems or related preferred, equivalent experience accepted
• Certification in Quality Assurance

Benefits and Perks:

• Bonus opportunities
• Private medical insurance and health cash plans
• 25 days annual leave plus bank holidays
• Five-week sabbatical after five years of employment
• Restricted Stock Units
• Open, casual, pet-friendly, and fun office environment
• Cycle to work scheme
• Life Insurance
• Rocket Lawyer

About Trupanion:

We’re all about helping pets. We promote a cohesive and nimble team environment, and we hire, develop and promote team members. We trust each other. We are transparent and honest. We care about one another and want to see our team members succeed, personally and professionally. We strive to promote from within and reduce bureaucracy to allow creative thinking. We’re focused on providing continuous training and support to all team members to encourage long-term happiness and success.

Take a look inside our office and see for yourself: https://aqinsure.tech/working-at-aq/

Trupanion Team DNA:

At Trupanion, we achieve great things together when we are:

• Caring: We are kind to each other and assume positive intent.
• Collaborative: We work together to achieve company goals (we not me).
• Courageous: We are determined, take risks, and make bold moves.
• Curious: We seek new information to continually better ourselves and our work.
• Honest: We believe candid communication leads to successful teamwork.
• Inclusive: We welcome and value all people and perspectives.
• Nimble: We readily adapt and evolve in pursuit of progress and innovation.

For more information about Trupanion, visit https://trupanion.com/about

Trupanion is an equal opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.

We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request reasonable adjustments.