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17 Sep 2019

Full-Time Teller at Client Services Office

CompassHousingAlliance – Posted by CompassHousingAlliance Seattle, Washington, United States

Job Description

ABOUT THE POSITION: As a member of the Client Services Office (CSO), the Teller greets clients at the teller window to serve their banking needs, deliver their mail, provide ORCA Lift enrollment, and provide referrals and information about emergency services. The Teller is an important CSO team member who works closely with Case Managers and other program staff to provide effective and compassionate support to our homeless and low income client population. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU).

ABOUT THE PROGRAM: Located in Pioneer Square, our Client Services Office (CSO) provides free mail, Payee Case Management, ORCA Lift cards and banking services for homeless and low-income people. For those who are homeless, a mailing address provides stability and the opportunity to apply for benefits, seek employment, access resources and exercise the right to vote. One of our most basic services, access to the CSO is available on a drop-in basis during regular business hours.

ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for homeless and low-income people in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. We recognize the value that different perspectives and cultures bring to the organization. To learn more about the agency visit www.compasshousingalliance.org.

LOCATION: Headquarters in Pioneer Square
REPORTS TO: Program Manager
FLSA STATUS: Non-Exempt
SCHEDULE: Monday-Friday 8:30am-4:30pm with monthly staff meetings 3rd Thursday 4-5pm
SALARY RANGE: $16.08 per hour

QUALIFICATIONS
• An Associate degree is required, Bachelor’s preferred in social work, finance, or related field
• A minimum of 1 years’ experience in a social service setting preferably dealing with issues of homelessness, desired.
• A minimum of 1 year demonstrated customer service experience, required.
• A minimum of 6 months of experience working in cash handling, required.
• Proficiency in Spanish or other languages, desired.
• Familiarity with issues of homelessness, mental illness, substance abuse, sexual assault, and/or domestic violence, desired.
• Or relevant work experience, certificate and/or equivalent continuing professional development or education.

EQUAL EMPLOYMENT OPPORTUNITY
Compass Housing Alliance is committed to a policy of equal employment opportunity and treats all employees and applicants equally without regard to age, ancestry, citizenship, color, creed, disability, familial status, gender identity, genetic information, marital status, national origin, parental status, political ideology, pregnancy, race, religion, sex, sexual orientation, veteran or military status, use of section 8 certificate, use of service animal, and all other groups protected by law, and promotes diversity in its workforce. Compass Housing Alliance takes affirmative action to implement programs and maintain practices and policies that eliminate barriers to equal employment opportunity. Our program is available for review by employees and applicants for employment in the Human Resources Office during regular office hours.
In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at

HR****@co********************.org











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How to Apply

To apply, please follow the link to our online application: https://www.compasshousingalliance.org/who-we-are-top/employment/

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: emergency services, homelessness, Housing, shelters, and social services. Salaries: 20,000 - 40,000.

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