Job Description

Excited about this role, but don’t meet 100% of the expected qualifications listed above? We’d still love for you to apply! Catholic Charities Serving Central Washington is committed to building a diverse and inclusive workforce where unique experiences are valued and everyone has the opportunity to contribute. Research has continuously shown that women and people of color are less likely to apply to jobs unless they meet all the listed qualifications. We want to help overcome this trend and seek to make space for unique and relevant skills and attributes. So, when applying to Catholic Charities Serving Central Washington, rest assured that your application is reviewed by a living, breathing human being, and evaluated based on key competencies needed for success in the position. Questions or concerns? Contact re********@ca*****************.org, we’d be happy to connect!

You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth. As an agency we are inspired by our Mission of bringing hope to life, especially those most in need.

Wage Range

$65000 – $70000 Salary/year

Benefits

Medical, dental, life, flexible spending, EAP, retirement & vol benefits including vision, ltd, life insurance, critical illness, injury accident & ID theft protection. 13 paid holidays, 12 days of vacation, 8 sick days. Bereavement leave, education assistance program. Discretionary longevity award of 1.5% of annual salary starting after 5 years of service.

Position Summary:

The Mobile Crisis Team Lead will have responsibility for providing direct oversight of program and service related duties and support to Mobile Crisis Intervention Team (MCI) case management and peer certified counseling staff members through modeling appropriate behaviors, training staff members, chart monitoring, and daily schedule adherence, in addition to providing direct crisis intervention services with individuals seeking services on a walk-in basis. The Team Lead provides Mobile Crisis follow up support services to individuals experiencing acute emotional crises, with the goal to stabilize the individuals crises in the least restrictive setting possible and support them through follow up services that ensure client is connected or reconnected to all available and eligible services. Appropriately utilizes crisis intervention techniques within scope of practice for individual and community stabilization.

Responsibilities:

Team Lead Responsibilities include but are not limited to the following:

• providing direction, modeling appropriate behavior, training and guidance of case management
• peer certified counseling staffing, and secondary Designated Crisis Responder providing services in the community.
• Assist in monitoring currently enrolled follow-up client charts, inventory and ordering of needed program supplies
• inventory and purchasing of program food and meal items, assisting in assessment of program and identifying areas of improvement.

Provides direct supervision to consumers

• Documents congruently whenever possible and completed all notes by the end of the business day.
• Provides treatment planning and ensures quick and efficient transfer to outpatient services
• Establishes and maintains working relationships with community resources;
• Maintains confidentiality in accordance with HIPAA regulations and educates individuals on matters requiring informed consent.

Culture of Collaboration

• Works with the Associate Director of Crisis Services to ensure integration and collaboration.
• Identifies and prioritizes issues, problems and concerns that need to be addressed and resolved.

Support daily operations of Mobile Crisis

• Reports to Crisis potential safety concerns, seeks out psychiatric or other consultation if indicated, and proactively addresses safety issues with staff.
• Supports in implementing and enforcing procedures to maximize safety for consumers and staff served.
• Attends Catholic Charities Meetings when asked or as required by the Manager.
• Supports workforce to staff Mobile Outreach Team (MOT)
• Contributes to the development and implementation of quality services; consistently looks for better ways to perform job duties, makes appropriate changes, and participates in relevant quality improvement projects

Perform other duties as assigned

Job Requirements:

The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements:

This position normally requires that physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time. Position also requires ability to drive with adequate vision and skill.

Non-Physical Requirements:

Education

• Masters Degree in Mental Health, counseling, social work or related field

Experience

• Minimum 2 years experience in Mental Health in the provision of crisis services and/or services to the seriously mental ill population
• 2 years experience providing successful clinical supervision and team leadership

Special Skills

• Knowledge of Behavioral Health Care delivery to adults.
• Knowledge of Washington Administrative Codes for Mobile Crisis Intervention (MCI) Services
• Ability to work with others to accomplish objectives and achieve expected results
• Strong stabilization skills
• Possess good verbal and written communication skills for communicating with persons served of all ages and staff
• Uses the computer effectively and adheres to Catholic Charities standards, following the agencys security policies and procedures
• Recognizes cultural, racial and other issues that impact treatment, relationships and communications, and integrates that knowledge to work effectively with different cultures
• Ability to work independently and as a team member
• Uses a strength-based approach with staff and promotes a positive work environment
• Ability to represent the agency in a professional manner within the community
• Understands and adheres to Catholic Charities philosophy and expectations for professional service

Licensure, Registration, Certification

• Valid Washington State drivers license and agency minimum required liability insurance
• Agency Affiliated Counselor Registration, required
• First Aid/CPR Certification
• Current Designation as a Designated Crisis Responder

Employment is conditional upon:

• Being cleared by criminal background check and fingerprinting when required

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: full-time, Mobile Crisis Intervention, Team Lead, Washington state, and Wenatchee. Salaries: 60,000 - 80,000.

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