Do you want to connect employers to the talent they need for their businesses to grow and thrive?
Do you have an aptitude and attitude for business to business sales?

• Engage job seekers, partners, and business in coordinated effort to place and retain job seekers in self-supporting employment within the targeted industry. Possess knowledge of partner program services, and employer staffing needs.
• Utilize fact-finding, active listening, analytical and presentation skills to identify employer needs and develop staffing plans to meet those needs.
• Contact prospective employers to identify job openings and assist in developing and implementing hiring, retention and wage progression plans.
• Maintain employer satisfaction by meeting or exceeding all commitments within the agreed to timeframe. Expand business relationships into areas not previously considered “traditional” business services.
• Establish business and service (training/education) provider networks that include an array of service providers who can help meet the needs of business and broker the provider/business relationship.
• Work in collaboration with management, employers, team, and partners, to develop and implement a comprehensive strategy to include goals, objectives, activities and timeframes for successfully accomplishing all contractual and program elements.
• Plan, prepare, and present workshops, seminars and proposals to groups and individuals. Use verbal, written, and media skills to communicate effectively with a wide range of audiences.
• Facilitate business, community, and industry panels to identify industry trends, current and future staffing needs, and job skills and training requirements. Engage businesses with job seekers to provide relevance based on industry needs and expectations.
• Develop, expand, and maintain working relationships with partners, employers, and fund sources that achieve desired outcomes by identifying needs, developing solutions, establishing goals, and executing plans. Timely, consistent, and professional communication is essential to the success of the program.
• Collaborate with team, partners and business to develop comprehensive recruiting and service delivery plans, and execute the plans to achieve goals. Develop a comprehensive tracking process including data gathering, analysis, and reporting. Use results data to evaluate plan effectiveness and modify activities as needed.
• Participate on various committees on the Spokane WorkSource Campus and others as appropriate.

• Ability to develop excellent customer relationships as well as assess needs, meet standards for service and evaluate customer satisfaction.
• Ability to apply a consultative sales approach marketing strategy and tactics.
• Exceptional communication and writing skills.
• Ability to adapt to business needs and work well under pressure.
• Ability to organize individual work tasks and outcomes and meet deadlines.
• Effective problem-solving and conflict resolution skills.

• Integrity: Stay true to our mission, purpose, and vision; act in harmony with our beliefs and values; gain trust while respecting boundaries; keep commitments, hold ourselves and others accountable.
• Courage: Take smart risks and challenge status quo; challenge actions inconsistent with organization’s values; speak up, even when uncomfortable; perform heroic actions advocating for those the organization serves.
• Generosity: Extend hospitality, appreciation, and have dedication to serve others; seek what is best for the organization rather than self; act humbly; treat everyone with kindness and dignity.
• Visionary: Embrace an entrepreneurial spirit; pioneer new ideas and demonstrate curiosity; embrace failure to break boundaries and learn rapidly; be willing to do things differently; adapt and stay nimble by finding time to simplify.
• Leadership: Humbly guide and lead others to make a positive difference; contribute to the larger good; share knowledge; commit self and others to professional growth; be a life-long learner; engage in open, honest communication.
• Excellence: Perform with integrity to ensure accurate and competent results with a positive impact; extend beyond minimum expectations; consider other points of view; think critically and problem solve by identifying root causes; show unity through teamwork.

• High School Diploma or equivalent
• Experience in Business Administration, Human Resources, Sales and Marketing, or a related field.
• Requires use of: Microsoft Word, Excel, PowerPoint, and Outlook, LinkedIn, and other business-related networking applications, as appropriate.
• Must be able to work in a culturally diverse and fast-paced environment and demonstrate a commitment to diversity, equity and cultural competency.

• A degree in Business Administration, Human Resources, Sales and Marketing, or a related field.
• Job development experience with public or private employers a plus
• Prefer expertise in using Social Media tools for recruiting and communicating.
• Use of CRM software or territory management program.

• Leading health care package, including medical with both F.S.A. and H.S.A. options, paid employee and family dental and vision coverage
• Company paid Basic Life and AD&D Insurance, Short Term Disability, and Long Term Disability Insurance
• Voluntary/supplemental group term life insurance, group AD&D insurance, hospital indemnity coverage, accident coverage, critical illness coverage, legal coverage, and identity theft coverage
• 403(b) Retirement Plan with a leading employer discretionary contribution
• Paid Vacation (accrue 12 hours/month), Sick (accrue 8 hours/month), Bereavement (1 week), Jury Duty and Military Leave
• 13 Paid Holidays, including Floating Holiday and Birthday Holiday
• Cell Phone Reimbursement Allowance and Personal Development Reimbursement Allowances
• Tuition Reimbursement program and a qualified employer for the Federal Loan Forgiveness Program

Job: Talent Solutions Specialist
Primary Location: Spokane WorkSource
Salary: Pay range for salary offers: $53,000-59,000 annually, DOE, plus benefits. Full salary range for lifetime of position is $53,000-78,000 annually.
Recruitment Closing Date: Open until filled