Job Description

We’re looking for passionate and talented individuals who want to work at Lyten and help create a brighter future for generations to come!

Responsibilities

•Support a mixed environment of Windows, Apple, iOS, and Android devices.

•Assist with support of core Network and Storage infrastructure such as Juniper, NetApp, QNAP etc.

•Troubleshooting problems with supported SaaS applications, such as OKTA, Workday, Microsoft Office, etc.

•Perform administrative tasks on enterprise servers, workstations, printers, desk phones, smartphones, software deployments, security updates, wireless networks, switches, and patching.

•Manage/Administer VMware Infrastructure.

•Assist with network and system security including – configuration/maintenance/patching/uptime.

•Assess needs/requirements and provide technical support/solutions for employees/company while keeping adherence to IT policies and best practices across the organization.

•Meet service level agreements through timely support ticket resolution.

•Help build awareness for employees around Cyber Security and Compliance.

•Support new initiatives and projects within the organization.

•Aid in Identifying potential security risks in the organization and assists in risk mitigation.

Qualifications

• Minimum of 5 years of demonstrated experience in IT support, showcasing your proficiency in troubleshooting and technical issue resolution.

•Strong critical thinking and problem-solving skills, enabling you to identify and address complex technical challenges.

•Ability to manage multiple tasks efficiently/quickly in a fast-paced environment, demonstrating effective time management and organizational skills.

•Adaptability to thrive in a multicultural work environment, valuing diversity and effectively collaborating with a wide range of colleagues.

•Independent, self-motivated, and willing/able to learn through on-the-job training and documentation

•Strong Communication skills and able to speak to technical and non-technical users.

Nice to Have

•Scripting experience with python and PowerShell to help automate administrative tasks, streamlining operations and create reports.

•Compliance experience with SOX, ISO, CMMC is a plus

•Customer facing SLA experience and understanding of incident management, uptime and urgency.

•Certification in Microsoft/MCSE, ITIL, CISSP, VMware.

Compensations Range:

The expected base salary range for this position is between

$116,600.00 – $175,000.00

The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise.

Disclosures:

Pay Transparency Disclosure:

This compensation and benefits information is based on Lyten’s estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer.  The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge.

In addition to base pay this position is eligible for tier based bonus and equity, healthcare, dental, vision, corporate discounts, paid holidays, PTO and sick time, 401K, employee relocation plan (if applicable)

Export/ITAR Compliance Disclosure:

Certain positions within Lyten, Inc. require compliance with export control laws and, as a result, all interviewed candidates will be screened pre-interview to determine their eligibility in light of export restrictions.

This position requires access to technology, software and other information that is subject to governmental access control restrictions, due to export controls.  Employment in this position is conditioned on the continued availability of government authorization to authorize release of such items, to the extent required, including without limitation an export license, or other documentation required to establish authorization to receive access to such items.  Company may delay commencement of employment, rescind an offer of employment, terminate employment, and/or may modify job responsibilities, compensation, benefits, and/or access to Company facilities and information systems, as Company deems appropriate, in order to ensure compliance with applicable government access control restrictions.

Lyten is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with a disability. EEO Employer/Vet/Disabled.

Principals only; third party or agency submitted candidates will not be considered.

How to Apply

Job Types: Full-Time. Salaries: 100,000 and above.

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