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15 Nov 2023

Full-Time Systems Administrator

HumRRO – Posted by HumRRO Alexandria, Virginia, United States

Job Description

ABOUT THE ORGANIZATION:

HumRRO is a nationally recognized, non-profit applied research and consulting organization, established in 1951 and headquartered in Alexandria, VA with offices in Louisville, KY; Minneapolis, MN; and Monterey, CA. We provide our clients with customized solutions for complex business, HR, educational, and organizational challenges. Our areas of expertise include personnel selection and classification, education research and evaluation, human capital management, measurement and analytics, talent development, leadership development and evaluation, employment research, policy analysis, modeling and simulation, survey research, and professional credentialing.

ABOUT THE JOB:

We seek a Systems Administrator to join our Information Technology Team located at our headquarter office in Alexandria, VA. In this role, the incumbent will oversee, manage, and provide technical support for HumRRO’s Microsoft 365 applications and Azure environments. This is a great opportunity for someone to utilize their high-level of skill and knowledge of Microsoft on-site and cloud environments including extensive SharePoint configuration and management experience.

ROLES AND RESPONSIBILITIES:

  • Maintain all organizational systems and applications, including on-site Windows servers and cloud-based Microsoft 365 and Azure environments.
  • Manage the Microsoft Endpoint Management solution to secure and manage all user deployments, apps, and endpoint devices.
  • Provide support with all levels of SharePoint and Teams site administration requests, including creating new sites and permissions.
  • Maintain SharePoint integration with other Microsoft 365 applications including Microsoft Flow (Power Automate).
  • Assist with developing technical documentation for best practices related to server and cloud hosted infrastructure, virtualization, and all organization hardware/software.
  • Operate help desk system to assist users and maintain complete documentation of requests, actions taken and outcomes. Assist with Tier 1 requests and play key role on Tier 2 levels of support for all escalated issues.

BASIC REQUIREMENTS AND QUALIFICATIONS:

  • B.A./B.S. degree in computer science or systems management and 5+ years of related work experience in developing, implementing, and supporting on-site and hosted environments (e.g., Microsoft 365 applications, Azure, and AWS), or possess equivalent technical training, education, relevant certifications, and experience.
  • 4+ years of experience with SharePoint/Teams administration.
  • In-depth knowledge of IP networking, VPNs, DNS, SSL, and Cisco Meraki technologies.
  • Possess current relevant certifications with Microsoft 365 and/or Azure, Cisco CCNA or Meraki, CompTIA Security+ or Network+.
  • Possess attention to detail and is a strong logical and analytical thinker.
  • Must have strong verbal and written communication skills.
  • U.S. citizenship is required.

PREFERRED QUALIFICATIONS:

  • 4+ years’ experience in IT vendor management with SOWs, SLAs, and Work Order tracking.
  • Project Management skills for all initiatives related to infrastructure upgrades and migrations.
  • Skilled in scripting (e.g., PowerShell) and light programming.
  • Experience with Federal Government compliance (NIST, CMMC, FedRAMP).

 

All qualified applications will receive consideration without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, medical condition, or disability. EEO/AA Employer/Vet/Disabled.

Named one of “50 Great Places to Work” by Washingtonian magazine, 2019, and one of the “Top Workplaces” by The Washington Post for 2020 and 2021.

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How to Apply

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://humrro.applicantpool.com/jobs/1042458-292344.html

Job Types: Full-Time. Salaries: Not Disclosed.

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