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25 Jun 2024
Full-Time Student Success Navigator
Job Description
In over 50 years of service, Northwest Florida State College has earned a reputation for educational excellence and community involvement. As part of Florida’s public system of 28 state and community colleges, NWFSC offers bachelor’s degree programs, associate degrees, and certificates.
Salary: $44,047
Job Description:
The Student Success Navigator is directly accountable to Executive Director of Student Success Navigation for the following duties and responsibilities:
The individual filling this position is expected to play a positive leadership role in helping the College effectively manage change.
- Provide current and prospective students with sound, professional enrollment and academic advice following guidelines determined by administration and academic leadership.
- Maintain superior knowledge of all academic programs and business practices related to the admissions and enrollment processes.
- Engage with students and the public via phone, web, and in-person methods under the parameters and guidelines set forth by administration.
- Serve as departmental liaison for the purposes of off-site advising, information sharing, and collaboration with assigned academic programs and other departments as directed.
- Play an active role in new student orientation, recruitment and other events designed to promote the college and other student success initiatives.
- Review and interpret academic records and degree plans for the purposes of course placement and academic advising and maintain accurate records regarding interactions with students.
- Maintain accurate records regarding interactions with students using student database and other software as directed.
- As a part of the college’s risk management tool annual mandatory compliance training is required.
- Other duties as directed
Benefits
- College paid health insurance for employee, dependent coverage at employee’s expense
- College paid basic life insurance for employee, additional coverage for employee and/or dependents at employee’s expense
- College paid retirement with 3% employee contribution to the Florida Retirement System (FRS)
- Optional dental and vision insurance at employee’s expense
- Sick and Annual (Vacation) Leave accrual
- Time off for designated holidays, winter break, and spring break
- 36-hour work week
- Free tickets to designated Mattie Kelly Arts Center and Raider Athletic events
Requirements:
- Bachelor’s Degree required; prior academic advising experience preferred.
- Demonstrated knowledge of college admissions, academic advising, financial aid, and state regulations with proven success in troubleshooting and resolving complex issues in a calm, professional manner
- Excellent written and oral communication skills, and demonstrated proficiency in use of computer and/or web-based communications and data-management software; Banner, Zoom, and/or DegreeWorks experience a plus
- Superior customer service skills and demonstrated ability to function professionally and efficiently in a fast-paced environment
- Ability to work occasional evenings and weekends and travel within Okaloosa and Walton Counties
PHYSICAL DEMANDS
The physical demands of this position are those of working in an air conditioned environment. May be exposed to seasonal conditions of heat, cold, and/or rain.
How to Apply
All sections of the application must be completed. Please provide a complete application package that includes all of the following:- NWFSC Application.
- Resume.
- A cover letter explaining why you consider yourself qualified for this position.
- Copies of unofficial transcripts.
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