Full-Time Staff Assistant, Office of Financial Aid
Job Description
Staff Assistant, Office of Financial Aid
Department Summary:
Bridgewater State University is an inclusive community dedicated to the lifelong success of all students, focused on the continuous improvement of its people, and responsible for leading innovation that benefits Southeastern Massachusetts, the commonwealth, and the world. Bridgewater’s accessible environment of teaching and learning stimulates critical thinking, pursuit of new knowledge, and deeper understanding, the cultivation of meaningful and diverse interpersonal relationships, and fostering an appreciation for global engagement, all aimed at transforming lives and improving the human condition.
Our commitment to diversity, equity, and inclusion is reflected in our https://www.bridgew.edu/bsuvalues, which ensure that all students are supported and succeed.
Bridgewater State University is equal employment opportunity/affirmative action employer. Members of underrepresented groups, and those committed to working in a diverse cultural environment, are strongly encouraged to apply.
The missions of the Financial Aid office are to assist students and families in navigating the world of Higher Education and the costs associated with obtaining a degree. Successful candidates will be staff members that can work with their colleagues to help meet the mission of the Financial Aid office in serving and supporting our racially and ethnically diverse campus community.
Position Summary:
The Staff Assistant is a member of the Financial Aid Department residing within the Office of Financial Aid. The Financial Aid Staff Assistant reports to the AVP of Student Financial Assistance and Enrollment Management and has the primary responsibilities of assisting the AVP with managing the office.
The Staff Assistant provides office support at a campus that prioritizes the success of our racially and ethnically diverse campus community. The Staff Assistant will assist BSU students and their family’s seeking assistance with financial aid applications and BSU scholarships. The Staff Assistant will work closely with the AVP to ensure that compliance and student account privacy is maintained, manages scheduling for financial aid support staff, is able to multitask in a fast past environment while communicating clearly to internal and external stakeholders requesting financial aid resources or programming.
SUPERVISION RECEIVED: AVP Of Student Financial Assistance & Enrollment Management
SUPERVISION EXERCISED: Support Staff – AFSCME Union
This position is located on campus in Bridgewater, MA. This position is eligible for hybrid / remote work in accordance with BSU remote work policy.
This is a full-time, 12-month APA position and is subject to the terms of that union agreement.
Position Type: APA Professional
Essential Duties:
• Process invoices, payments, corporate card reports, reimbursements, and purchase office supplies.
• Assist with annual budget preparation.
• Manage the support staff weekly schedule to ensure customer service is delivered in a timely manner.
• Draft and edit correspondences, publication support, including proofreading policies, daily communications, website content management, submitting and promoting events, and managing the financial literacy programing and events. Events may include weekends.
• Aids students and families with loans, grants, scholarships, and the financial aid application process.
• Delivers exemplary customer service to all students and their families in planning and coordinating the funding of their education.
• Work collaboratively with the Admissions Department, Student Accounts Office, and Residential Life division.
• Assist with preparing Institutional, Federal and MA State Audit reporting requirements.
• Attend annual Financial Aid workshops through MASFAA association.
• Serves as a liaison for the financial aid office during new student recruiting events.
• Collaborate with other offices and departments to provide appropriate resources to students, represent Financial Aid at various programs on and off campus, and serve on college committees as appropriate.
• Performs other related duties as assigned.
Required Qualifications:
• Bachelor’s Degree
• Experience in service of racial equity (e.g. mentorship of racially minoritized students; service on committees; advising student organizations that represent racially minoritized groups or social justice causes)
• Commitment to customer service excellence/support to enhance an environment of equity, diversity, and inclusion
• Strong presentation, interpersonal, networking, and organizational skills
• Strong organizational, multitasking, and time-management skills
• Attention to detail
• Ability to take initiative
• Ability to contribute in a team environment
• Demonstrated ability to work independently, meet deadlines
• Takes responsibility to accomplish job assignments within reasonable deadlines.
• Experience and comfortability with using multiple computer systems
Preferred Qualifications:
Work Environment:
Bridgewater State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities. To request a reasonable accommodation for the application process, please complete and submit this electronic form: https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcm.maxient.com%2Freportingform.php%3FBridgewaterStateUniv%26layout_id%3D18&data=04%7C01%7CHRICHARDSGAY%40bridgew.edu%7Cae02968cb954465a33ee08d97c70c24d%7C48ec3bf8d1654eabbbeef8d5307f46e1%7C0%7C0%7C637677645998136535%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EVfCi7aR57zPQiGhKaSVgRxnTXX5NBrxzf4N1lS3VfQ%3D&reserved=0
Special Conditions for Eligibility:
Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check.
This position is not eligible for H-1B sponsorship.
Salary Range: $50,000 – $60,000
Posting Number: S01004P
Open Date: 07/31/2023
Close Date: 8/29/2023
Open Until Filled: No
Special Instructions to Applicants:
Please note the following information is required to complete your application for this position:
* A minimum of three (3) professional reference entries in space provided on the application form.
* Resume/CV
* Cover Letter
* Equity and Inclusion Statement- a personal statement on a candidate’s past efforts to enhance diversity, equity, and inclusion. The equity and inclusion statement is an opportunity for candidates to discuss scholarship, professional skills, and demonstrable experience that would enhance the university’s efforts to promote a diverse, equitable, and inclusive community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidates’ application materials.
To apply, visit https://apptrkr.com/4450005
Bridgewater State University (BSU) is an affirmative action/equal opportunity employer which actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people.
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How to Apply
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