Full-Time Sr Manager, Creative Operations
Job Description
At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.
What We’re Looking For:
We’re looking for a talented and motivated senior manager, creative operations, to join our growing creative team. The senior manager leads the creative operations team and works closely with leadership across marketing to lead the team to delivering projects to scope, budget and deadline.
Responsibilities Include, But Are Not Limited To:
Lead and support the creative project management team to deliver projects to scope, budget and deadline for 2U partner programs.
- Collaborate with leadership to direct, execute and maintain our portfolio of programs and initiatives and present conclusions and serve as strategic advisor with recommendations to management regarding project management processes and systems.
- Direct the Project Management Team to stay within approved budgets, start dates and completion dates and ensure consistent application across all creative requests.
- Lead lively and productive brainstorms with the team to inspire new ideas for improvement of systems and processes and project manage the new ideas/initiatives to completion and launch.
Manage and develop the team to success.
- Guide and develop the Project Management Team and support them in their professional development goals.
- Provide high-level strategy and context to the manager so that they can properly aim the team’s work to meet scope, budget and deadline goals.
- Support the Project Management Team with staffing, development and training guidance.
Collaborate with CMG Leadership and other Marketing departments on strategy-driven operational processes.
- Partner closely with marketing team stakeholders to solve challenges facing the department and promote efficiencies between teams.
- Maintain working knowledge of the overall Marketing process; provide recommendations for improvements where appropriate and contribute to change management efforts.
- Collaborate with other marketing operations teams to share best practices and ideas to implement across the team.
- Initiate and inspire new project management ideas and approaches that differentiate and strengthen our delivery of 2U marketing projects.
Actively participate in the growth and evolution of the creative team.
- Work with the VP, creative director to appropriately resource the Creative Operations Team.
- Work with the manager to assess staffing needs and balancing team workloads.
- Lead Creative Operations’ talent acquisition strategy: vet resumes and conduct interviews with project management candidates.
- Work closely with creative team leadership to establish new processes and efficiencies across the creative team.
- Implement proven systems and processes to increase the overall quality and efficiency of the project management team.
- Promote the creative team’s mission while serving as an ambassador for Creative Operations.
- Promote accountability while continually improving the creative project management process across the marketing department.
Things That Should Be In Your Background:
- Bachelor’s degree; PMP preferred
- 10+ years of industry experience
- Minimum 5 years of management experience
- Demonstrate breadth of experience and solid project management skills with a strong portfolio of managing successful delivery of projects.
- Must have knowledge of traditional waterfall and agile methodologies.
- Expert knowledge of Microsoft Office
- Expert knowledge of Tableau
- Experience with project management software systems
- Proven experience working collaboratively with a creative and marketing team
- Exceptional interpersonal (written and verbal) communication and presentation skills
- Experience working with integrated campaigns and complex projects.
- Experience in higher education (preferred)
Other Attributes That Will Help You In This Role:
- Ability to find creative, unorthodox solutions when needed
- Must have a strong ability to influence and motivate others
- Must be able to take direction while also being able to give constructive feedback to others
- Calm, flexible and able to work under pressure or with tight deadlines
Benefits & Culture
Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow
We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, U.S.benefits include:
- Medical, dental, and vision coverage
- Life insurance, disability, and 401(k) employer match
- Employee stock purchase plan
- Free snacks and drinks in-office
- Generous paid holidays and leave policies, including unlimited PTO
- Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break
The anticipated base salary range for this role is ($95,000 – $100,000), with potential bonus eligibility. Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.
2U Diversity and Inclusion Statement
At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.
2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at:
re**********************@2u.com
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About 2U Inc. (NASDAQ: TWOU)
For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.
About edX
edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we’re not stopping there — we’re relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.
Learn more at https://2u.com/careers/
#NoBackRow
The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.
How to Apply
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