Job Description

Specialist, Electronic Medical Records – Health Services Transformation Team

Health Services, Health Strategy, Planning and Partnerships (HSPP) 

Status: Contract Full Time, 13 month duration

Salary Range: $89,469 to $111,834 per annum + comprehensive benefits 

Work Mode: Hybrid*see below for more details about this work mode

Location: 7120 Hurontario Street, Mississauga

Hours of work: 35 hours per week

Who we are:  Reporting to the Manager or Advisor, Health Strategy, Planning and Partnerships (HSPP), this position works collaboratively with internal clients and stakeholders in the development and implementation of strategic, business and operational plans for platforms supporting Electronic Medical Records (EMR) including other strategic initiatives across the Health Services department.

What you will do in this role:  

• Provide expert advice and guidance about EMR strategic, business and operational planning across Health Services
• Provide guidance in the development of methodologies for EMR strategic, business improvement and operational planning
• Facilitate teams across the Department through strategic, business and operational planning initiatives including transformation and process improvement
• Work with teams across Health Services to develop plans to make decisions and drive change
• Work closely with relevant stakeholders and EMR service providers to align methodologies and client initiatives, and to provide a consistent approach to broader performance management
• Build and strengthen positive relationships with internal customers, corporate and broader stakeholders
• Ensure all phases of project delivery are performed within standards, timeframes, scope and budget requirements and that project risk is managed
• Support the integration of planning into existing business practices within the Health Services department
• Raise awareness, desire, knowledge and use of electronic health records platforms to ensure optimal efficiency and integration across the department
• Keep abreast of best practices in strategic, business and operational planning and build these practices into established methodologies and client work
• Build capacity across the Health Services department through training, education, facilitation and sharing of best practices to use strategic, business and operational planning to inform performance management and decision-making
• Support on-going work to configure and resolve complex system issues related to digital health platforms medical record systems such as TELUS Collaborative Health Record, AlayaCare, etc.
• Implement complex system changes, integration, improvements and any configuration needed and manage associated communication with stakeholders Participate in the design and implementation of a planning and performance management system for Health Services
• Interprets and analyzes complex information to provide strategic recommendations and reports that will guide policy, programming and operational decisions
• Prepare complex and specialized documentation, reports, presentations and analysis
• Work closely with the Corporate Services to align corporate and departmental strategic goals/outcomes and progress (performance) reporting
• Liaise with external vendors as required
• Maintain ongoing focus on achieving broader health services outcomes while meeting internal customer needs
• Stay current on relevant trends and priorities across the Public and Healthcare sectors in Ontario
• Provide work direction, advice and mentoring within HSPP as required

What the role requires: 

• A degree in Health Administration, Health Informatics, Business Administration or Public Administration
• Minimum of 5 years’ experience with project management, change management, analysis and interpretation, facilitation, client relationship management and/or consultation
• Highly proficient understanding in health informatics and supporting, configuration of various platform for electronic health records (e.g. TELUS Collaborative Health Record, AlayaCare , etc.)
• Combination of education and experience may be considered

Skills/Abilities:

• Expert knowledge of current thinking and practices related to strategic, business process improvement and operational planning within the health and public sectors in Ontario
• Strong interpersonal skills to be able to work with senior and executive management, health professionals, other levels of government, other departments, staff and stakeholders
• Excellent facilitation skills with sound knowledge of various facilitation techniques • Excellent written and verbal communication skills with demonstrated ability to synthesize complex information for a variety of audiences
• Strong facilitation, project management, partnership/collaboration, planning, problem-solving and organizational skills
• Reporting to the Manager or Advisor, Health Strategy Planning Partnerships (HSPP), this position works collaboratively with internal clients and stakeholders in the development and implementation of strategic, business and operational plans for platforms supporting Electronic Medical Records (EMR) including other strategic initiatives across the Health Services department.
• Demonstrated ability to develop and implement timely solutions to complex problems
• Ability to maintain focus, energy, commitment and positive attitude in the face of uncertainty, change and resistance
• Ability to adapt and work effectively in a variety of situations and with various individuals or groups
• Ability to encourage others to seek and act upon opportunities for different and innovative approaches to problems and changing client need
• Customer-centered philosophy and approach
• Ability to organize, evaluate, analyze and present information effectively and concisely both verbally and in writing
• Effective time management skills with the ability to manage multiple priorities
• Demonstrated ability to influence without direct authority
• Skills in organizing resources and establishing priorities
• Proficiency in all MS office applications (Visio, Word, Excel, PowerPoint, Project, OneDrive, SharePoint)
• Excellent interpersonal skills with the ability to work with a high degree of discretion and diplomacy
• Ability to work remotely and on-site independently with minimal direction
• Ability to provide expert advice to support strategic and operational initiatives Ability to think strategically and take an integrated approach
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Perks @ Peel and why you will love working for us:

• Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis, starting at 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement (where applicable) and learning and development resources

Work Mode & Job Location:  In this role, you’ll enjoy the flexibility of a hybrid work arrangement. This means you’ll have the ability to work off-site and on-site as needed, depending on operational needs at the 7120 Hurontario Street, Mississauga worksite. The frequency of on-site work may vary from week to week, depending on operational demands, which can evolve over time.

It’s important to note that your off-site work location must be within the province of Ontario. This ensures that we’re compliant with all regulations and policies.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Interview: Our recruitment process will include video conference technology

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If this opportunity matches your qualifications and experience, please apply on-line.

How to Apply

Job Categories: Equal Opportunities. Job Types: Temporary. Salaries: 80,000 - 100,000.

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