JOB SUMMARY

Under the direction of the City Manager and the Assistant City Manager, this position is responsible for a variety of analytical and administrative project support to meet the goals and objectives of the City. This position involves working on many different ongoing projects and assisting assigned departments with any tasks that they may require.  The incumbent’s work generally involves public contact, communicating with staff members across all departments and receiving phone calls.

ESSENTIAL JOB FUNCTIONS

• Attends City meetings and functions as required by the City Manager
• Provide staff support on special projects, daily operations, and events as assigned by the City Manager and Assistant City Manager
• Oversees special executive-level projects and independently executes special strategic projects, research, and assignments
• Organizes, leads, and helps execute city wide projects that may fall outside the scope of regular duties
• Manages several projects out of the city’s daily routine simultaneously
• Monitors project progress, drafting and distributing periodic progress reports for leadership and stakeholders
• Types, composes, prepares, or completes a variety of correspondence, forms, reports, records, or other documents requiring knowledge of department programs, policies and procedures; researches, compiles, consolidates, and/or tabulates information; incorporates information into requested reports and other prepared materials; proofreads for accuracy and completeness.
• Communication of and oversight of project and program information to all levels within the organization
• Attends professional development conferences, workshops and trainings
• Performs other duties as assigned

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Requires a Bachelor’s degree in Public Administration, Public Policy, Business Administration, Communications or similar degree program of study combined with a minimum of three (3) years of relevant experience.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of the activities and functions of municipal government
• Knowledge of public information and public relations techniques
• Skill in accurate oral and written communication
• Skill in presentation
• Skill in outstanding attention to detail and deadlines, particularly around project management, data analysis, and copy editing
• Skill in strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills
• Ability to multi-task and prioritize in fast-paced environment
• Ability to work independently and in collaboration with diverse groups of people
• Ability to learn, understand and apply the concepts, practices and procedures of the department
• Ability to pay close attention to details
• Ability to handle several projects simultaneously
• Ability to plan, organize and promote municipal activities, special events and other programs
• Ability to evaluate effectiveness of program activities
• Ability to analyze and organize data and prepare records and reports
• Ability to understand and follow quickly regarding oral and written instructions
• Ability to prepare clear and concise reports and maintain accurate records
• Ability to maintain alphabetical and chronological files
• Ability to work independently without specific instructions
• Ability to establish and maintain effective working relationships with City employees and work in a collaborative manner with others at various levels within the organization
• Ability to deal with the public in an effective and courteous manner and provide excellent customer service

CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS 

Requires a valid driver’s license.

PHYSICAL DEMANDS 

The work is medium work and requires feeling, fingering, grasping, handling, hearing, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, talking, visual acuity, and walking.

WORK ENVIRONMENT 

The incumbent works in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.