Full-Time Senior Specialist, Production Services Infrastructure Support
Job Description
Our Team
Technology Services Group (TSG) powers BNY Mellon by providing scale, capacity, and capability to deliver the critical technology required to operate the global financial services markets.
TSG is defined by three core values:
- Creative innovators, delivering excellence and simplicity
- Always doing the right thing for the bank, colleagues, and clients
- Fostering a collaborative, diverse and inclusive environment, where we challenge each other to execute as one TSG team
As part of TSG, the TSG Production Services team
- Maintains a secure and stable production environment for the Bank and Clients around the globe (including Database Network, Messaging, Voice and Video technology.)
- Monitors the Cyber Technology Operations Center (CTOC) 24x7x365 for real-time observation of the technology estate.
Responsibilities
- Experience in Deployment and Support of Microsoft Teams
- Worked in environments with interoperability between Cisco & Teams
- Performed troubleshooting in major issues across MS Teams
- In Depth Technical Expertise across voice and Unified Communications
- Good understand of Cloud and QoS
Requirements
- Network Engineer with Experience in Cloud, Collaboration and Teams
- Experience in Deployment and Support of Microsoft Teams
- Worked in environments with interoperability between Cisco & Teams
- Performed troubleshooting in major issues including MS Teams
- In Depth Technical Expertise across voice and Unified Communications
- Experience in Aruba Wireless, McAfee Proxy and F5 is all advantageous
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
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