Job Description

We are seeking an IT professional knowledgeable in both critical human and tech issues.

Leadership isn’t represented by a title, it can be in leading the way with innovative uses of technology, connecting with other to forge better relationships, representing a positive culture or being a point person on projects & services. We want someone to bring fresh ideas and respectfully challenge the status quo, hence, keeping members of their team from implementing narrow-minded resolutions. Your focus is not on being the expert everyone comes to but as someone who is willing to learn new ways & ensures the team benefits from dissemination of that knowledge. If you have the technical knowledge & experience of the IT world plus the people skills needed to forge relationships & are able to blend them together effectively, please apply for this opportunity as soon as possible to join us!

Duties Include:
Integration and automation
Microsoft Configuration Manager
AD CS, and its integration with MCM
PowerShell, and integration with Azure
Azure Graph API
AD DS / AAD integrations with on-premises and cloud systems
Azure AD SSO, AD FS, Shibboleth
Group Policy Management / Intune Policies
TeamDynamix or other ITSM tool experience

Service lifecycle management
M365 Entitlement management
Certificate life management cycle, revocation, and validation
Key archival and recovery
TLS certificate generation and maintenance
Application and service monitoring and alerting setup, maintenance, and tuning
AD object and OU management
Microsoft 365 Global Administration

Security and Ops
Participation in PEN testing and security assessments, and after-action hardening activities required
Security tiering of AD / AAD. Conditional Access Policies
DUO, Microsoft MFA, or other two-factor authentication experience
Alert monitoring / tuning / escalation
Authentication, access, and authorization
SIEM Experience (Splunk, Sentinel, ArcSight, etc.)

Summary of Responsibilities
Installs, configures, and maintains the server infrastructure and enterprise applications for the University and assist with troubleshooting and resolving technical issues in the server environment. May assist and direct less experienced staff members and other University partners.

Essential Functions

• Performs daily server administration tasks and participates in a 24/7 on-call support rotation.
• Monitors, analyzes, and resolves problems associated with the server infrastructure.
• Provides 2nd/3rd level customer support to identify, explain, and resolve technical issues relating to the server infrastructure.
• Tunes performance and configures high availability of the server infrastructure
  Participates in defining security protocols and practices and follows established security protocols and practices to ensure the security of the server infrastructure.
• Participates in the capacity planning process for the server infrastructure.
  Leads infrastructure projects and advises on new or optimal technologies or methods to improve the functionality and/or efficiency for the server infrastructure.
• Coaches, trains, or mentors less experienced staff members.

Minimum Education
High school diploma or equivalent by hire date

Minimum Experience
Two (2) years of experience in desktop or computer administration. Every 60 hours of college coursework can be substituted for one (1) year of experience, not to exceed two (2) years of experience. Six (6) years of experience in server administration, Linux or Windows as appropriate for position.

Preferred Experience
Active Directory:
Knowledge of Active Directory (AD). Proven experience in architecting, planning, and implementing complex AD infrastructures. Ability to perform root cause analysis of complex AD-related issues.
Understanding of scalability, security, and performance considerations and the ability to recommend and implement best practices.
Knowledge of AD authentication protocols, including designing and executing AD migrations or upgrades.

Microsoft 365 Expertise
Architecting, designing, and implementing tailored M365 solutions, aligning with business strategies.
Proficiency in deploying, configuring, and managing M365 collaboration tools such as Teams, SharePoint Online, and OneDrive. Comfortability with designing and implementing M365 collaboration solutions.
Strong understanding of Azure Active Directory (Azure AD) and its integration with M365, including user synchronization, authentication, and conditional access policies.
Proficiency in integrating M365 with third-party solutions and on-premises infrastructure, ensuring a unified IT ecosystem.

Servers and Infrastructure:
Expertise in Windows Server administration, including performance tuning, disaster recovery planning, and high availability configurations.
Understanding of PKI (ADCS, Kerberos, Certificates, etc.) in the Microsoft enterprise context

Knowledge, Skills and Abilities
Active Directory Skills:
Proven experience in architecting, planning, and implementing complex AD infrastructures, including forests, domains, trust relationships, and replication topologies.
Deep understanding of scalability, security, and performance considerations and the ability to recommend and implement best practices.
Advanced knowledge of AD authentication protocols, such as Kerberos and NTLM, with the ability to troubleshoot complex authentication issues.

Microsoft 365 Skills:
Expertise in architecting, designing, and implementing M365 solutions tailored to organizational needs, aligning with IT and business strategies.
Proficiency in deploying, configuring, and managing M365 collaboration tools such as Teams, SharePoint Online, and OneDrive for Business.
Strong understanding of Azure Active Directory Connect and its integration with M365, including user synchronization and authentication.
Proficiency in integrating M365 with third-party solutions and on-premises infrastructure.

Servers and Infrastructure Skills:
Expert knowledge in Windows Server administration, performance tuning, disaster recovery planning, and high availability configurations.
Understanding of PKI (ADCS, Kerberos, Certificates, etc.) in the Microsoft enterprise context.
VMware, vCenter, stretch cluster architecture and environment patching.

Communication and Leadership Skills:
Well-developed oral and written communication skills, with the ability to explain complex technical issues to non-technical stakeholders.
Proven ability to collaborate with other teams and drive initiatives forward, ensuring timely completion and adherence to best practices.

Strategic Thinking and Problem-Solving Skills:
Ability to think strategically, considering both the technical and business implications of decisions.
Proven experience in developing technical roadmaps and strategies in alignment with broader IT and organizational goals.
Strong problem-solving skills, with the ability to foresee potential issues and devise solutions proactively.

Continuous Improvement and Learning Skills:
Commitment to continuous professional development and staying updated with the latest industry trends and best practices.
Demonstrated ability to introduce and integrate new technologies or methodologies that drive efficiency and improve processes.

Pay Info

Range beginning point $80,000/yr, adjusted based on qualifications

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: Active Directory, automation, IT, IT Infrastructure, IT security, M365, server analyst, and windows server. Salaries: 80,000 - 100,000.

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