Full-Time Senior Program Manager, Student Enrollment
Job Description
Title: Senior Program Manager, Student Enrollment
Department: High School Scholars, San Francisco
Salary: $70,500 – $80,600
Reports to: Executive Director
FLSA: Exempt
LOCATION/HOURS
This is a full-time, exempt position with a hybrid schedule requiring in-person work three days a week and virtual work two days a week and some Saturdays.
All candidates must be within commutable distance of SEO’s offices at Three Embarcadero Center Promenade Level, Suite P-1 San Francisco, CA 94111 upon hire.
ABOUT SEO
For more than 60 years, SEO has created a more equitable society by closing the educational and career opportunity gap for ambitious Black, Hispanic/Latinx, and Native American young people. All are welcome to apply to our programs.
ABOUT SEO SCHOLARS
SEO Scholars provides motivated, low income public high school students with a rigorous out-of-school supplemental academic curriculum, college guidance and the leadership development necessary to gain admission to, and succeed at, competitive colleges and universities. SEO Scholars San Francisco (SF Scholars) is the first expansion region for this program and aims to replicate the stellar outcomes that the program has delivered in New York City for Bay Area students. (Learn more here: SEO Scholars)
POSITION OVERVIEW & RESPONSIBILITIES
The Senior Program Manager, Student Enrollment plays an essential role in introducing potential Scholars and families as well as partners to SF Scholars. In addition to managing a team of two (2) Program Managers, the Senior Manager of Student Enrollment leads the overall recruitment strategy during a time of exciting growth for SF Scholars as the incoming cohort size recently grew from 60 to 120, with a large increase in admits from East Bay cities. An ideal candidate will enjoy and excel at public speaking, marketing, partnership development, and project management. This role reports to the SF Scholars’ Executive Director and has the following key responsibilities:
Staff Management and Development
Inspire, coach, develop, and support a team Recruitment Managers through weekly department meetings, regular check-ins, observations, and feedback.
Coordinate with 9th Grade Program Managers to lead, track and execute a recruitment strategy for the program.
Set meaningful, outcomes-oriented department and individual performance goals that meet overall program goals; conduct mid and end-of-year performance reviews.
Create and nurture a culture that encourages intellectual curiosity and an inclusive, close-knit and supportive community.
Student Recruitment Strategy
Collaborate with the Executive Director to set and refine the recruitment strategy each year, including establishing benchmarks for expansion, new targeted geographies, and new pipelines.
Develop a robust recruitment calendar in partnership with recruitment managers.
Maintain the recruitment website providing updates to ensure prospective Scholars and their families understand the program and are encouraged to apply.
Oversee the annual application including refinements based on feedback from prior recruitment cycles.
Lead team to participate in Scholar selection process including interviews, application reading, and deliberations to ensure a strong and diverse cohort annually.
Oversee the tracking, management, and analysis of recruitment data to ensure strategies remain data driven and responsive to changing landscapes.
Partnership Development
Conduct regular outreach to and meetings with recruitment partner prospects, sharing the benefits of the program and encouraging their support with Scholar cultivation.
Maintain existing relationships with longtime partners, ensuring SF Scholars remains at the top of their college access lists.
Attend events and conferences to stay abreast of the education landscape in the Bay Area and connect with prospective recruitment partners.
Host events and deliver presentations about SF Scholars at current and potential partner sites.
QUALIFICATIONS
Bachelor’s degree in education, business, marketing, nonprofit management, or similar field
Experience working in community outreach, student recruitment, or college admissions. A familiarity and/or experience with public education and youth communities in San Francisco a plus.
At least one year of people management experience required.
Strong public speaking skills and ability to connect with and inspire a variety of audiences including students, parents, educators, and nonprofit leaders.
Ability to manage multiple priorities with high attention to detail.
Exemplary written, and verbal communications skills; must be able to create compelling narratives and engage with diverse and multicultural communities through different mediums, including in-person and through messaging platforms, video chats/conferences, and phone calls.
Excellent interpersonal skills, strong work ethic, and high level of professionalism.
Exceptional leadership skills and aptitude in building strong culture and community.
Highly adaptable and solutions-oriented with an ability to solve complex problems.
Must be experienced and technically proficient in MS Office, Google suite, and standard workplace applications like Zoom and Box. Intermediate to advanced Excel skills and working knowledge of databases like Salesforce preferred.
Bilingual Spanish/English language skills are highly desired.
WORKING CONDITIONS
Ability to work some nights and weekends as dictated by department needs.
Work requires 50-75% local travel beyond the office to different physical locations across the Bay Area for Saturday programming and recruitment sessions. All expenses for travel and incidentals are covered by the program.
UC Law San Francisco, 200 McAllister St, San Francisco, CA 94102
Laney College, 900 Fallon St, Oakland, CA 94607
COMPENSATION & BENEFITS
SEO offers a competitive compensation package and comprehensive benefits plan including low-cost health, vision, and dental options, a generous holiday schedule and PTO policies, disability coverage, fully paid time off for new parents, and employer contributions to health reimbursement and retirement accounts. We are constantly working to improve our benefits each year based on the needs of our employees. We value wellness and strive to consistently use a DEIB lens to put people first and foremost.
The compensation listed in this posting reflects what SEO believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and SEO reserves the right to modify this pay range at any time.
EEOC Policy
At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world. Candidates from all communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities are strongly encouraged to apply.
Equal Employment Opportunity is not just the law, it is our commitment.
Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V. We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status.
If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.
How to Apply
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