Job Description

The Center for Countering Digital Hate (CCDH) is an international, not-for-profit research and advocacy organization that seeks to create costs for the production and algorithmic distribution of hate and disinformation. CCDH has been at the forefront of unmasking how online platforms and search engines drive radicalization and online harm and pollute our information ecosystem. We are agile, influential and have a global impact – with offices in Washington D.C., London, and Brussels, and partners globally.

CCDH is the leading global voice on online harms and advocating for checks and balances on social media companies. Our advocacy has been crucial in the passage of EU & UK legislation that enacts our STAR Framework for reform. Our research has led advertisers to take decisive action against platforms, such as withdrawing their ads and joining coalitions to demand change.

Our key areas of focus are identity-based hate; climate denial; public health; and kids, and their mental health. By helping to inform those with interests in these issues about how social media’s algorithms, community standards, enforcement, and monetization affect them, we assert our value, and gain the trust required to drive collective action.

CCDH has grown rapidly since it was founded. Today, CCDH has more than 30 staff, a growing public profile, and a credible path to completing our mission to create permanent change to social media business model incentives and disincentives. Finishing the job means driving transparency and accountability reform in the United States, as well as harnessing the immense power of American brand advertisers to assert that platforms should be mindful of their extraordinary power as the primary means by which we share information, transact business, and create and maintain relationships.

About the Role

We are seeking a candidate who is passionate about our mission and wants to be part of a team driving change in one of the most challenging contemporary social issues.

As the Senior Press Manager, you will be responsible for delivering the highest standards of coverage of our work in broadcast, digital media outlets, e.g. podcasts, and print internationally.

You will manage the organization’s press team. Your primary operational focus will be on expanding capacity, capabilities, and processes necessary to dramatically scale CCDH’s impact over the next five years.

Reporting to the Head of Communications, you will work closely with the Research and  Policy & Partnerships teams to ensure your team is fully briefed to communicate our research, analysis and recommendations to external stakeholders. You will ensure the CEO and any other team members doing press work are briefed and have all materials they need when speaking to the media.

The successful candidate will be supported to develop their own skills and expertise. They will join a team that invests in its employees. We know our work will be at its best if it is created by people with a range of backgrounds and experiences. We are keen to interview people who will add diversity of experience to our team.

Job Responsibilities

• Becoming CCDH’s main point of contact for journalists and external media.
• Ensuring the Press team delivers the highest standards of coverage of our work in broadcast, digital media outlets, e.g. podcasts, and print
• Line management of Press team, including their welfare, performance, professional development, and progression
• Developing and maintaining excellent relationships with key reporters and media outlets
• Ensuring new research has exceptionally clear, compelling press briefings by leading on developing our toplines and lines-to-take in consultation with Department Leads and CEO
• Ensuring ongoing maintenance of an MEL framework and contact databases for the department
• Ensuring the CEO and any other team members doing press work are briefed and have all materials they need when speaking to the media
• Strengthening our presence in the US/UK/EU across broadcast, print, Op-Eds, and digital broadcast (e.g. podcasts)
• Building CCDH content that brings real people and their stories into our messaging to enhance our impact
• Building Op-eds development to tell our story:
• Ensuring our key spokespeople have a high profile with bookers, producers, journalists and editors.
• Providing effective delegation of the work of day-to-day media relations
• Delegates and oversee our media monitoring and ensures the Head of Comms and CEO know where we are appearing; ongoing analysis and presentation to the wider team on what is working.
• Overseeing processes to allow CCDH to respond quickly to breaking news which relates to our work, including responding to exigent demands happening at unsociable hours.

Person Specification

Essential

• 10+ years in press management, including 3+ as a leader of a team within the not for profit/communications or private sector
• A strong track record leading on press for an organization, working with the US (and international) media, with a track record of securing high profile national coverage to generate profile and awareness
• Strong ability to assimilate complex policy information and devise effective media lines on it
• Experience of developing and managing high-performing teams
• Leading internal communications, working collaboratively across an organization to ensure buy in, coordination and consistent messaging
• Experience of measuring the impact of press activity (MEL frameworks)
• Experience with digital tools such as CRMs, data management, etc.

Desirable

• Understanding of the infrastructure of online hate and disinformation
• A previous role where you have worked to tell the stories of people with lived experience of online harms
• Fluency in any additional language(s) beyond English

Compensation Package

The Salary Range for this position is: $110,000- $120,000.

Other benefits include:

• Enhanced family leave policies
• 20 days’ holiday plus US public bank holidays
• Birthday Bonus extra Leave day
• 401k
• Mental Health Support on Spill
• Sick leave and Pay

If you need adjustments to the recruitment process, at either application or interview, please contact at jo**@co*********.com.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 100,000 and above.

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