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7 Feb 2022

Full-Time Senior or Principal Content Designer

Zalando SE – Posted by Product Design Zalando Europe

Job Description

It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

WHERE YOUR EXPERTISE IS NEEDED

Act as a customer advocate throughout the process while being a great sparring partner for your fellow designers and product managers.

  • Discover unmet needs for Zalando products and identify opportunities to make them more powerful and usable.
  • Define copy strategy that influences, expands, and translates product benefits and product (and) brand strategy into marketable narratives, compelling information architectures, and coherent messaging.
  • Design human-centered solutions using language that scales across markets and locales.
  • Deliver the best copy (strategy) by shepherding it through to localisation. Provide excellent and clearly detailed documentation to product managers and engineers.

WHO WE’RE LOOKING FOR

To land a senior or principal position you will show and explain creative, commercially-relevant design work and content you have planned, led, and realised.

While you have likely seen design orgs at different levels of scale and maturity before, you can demonstrate a solid range of content design/ UX writing skills built on top of brand, marketing, product marketing, or editorial experience and have a track record in human-centered storytelling.

You facilitate and communicate clearly, set stakeholder expectations, share knowledge and insights, explain design/copy rationales, build common understanding, and spread excitement around a customer experience vision. You are willing to challenge, convince, motivate, and inspire to get remarkable and marketable solutions delivered to your audiences.

You understand where e-commerce and the fashion industry stand today. You are excited about the technical opportunities on a vast, multi-market, multi-language platform whether we’re talking microcopy, video, or chatbots that sound human (without pretending to be).

LOCATION

The position is available to join from Berlin, Germany or Helsinki, Finland. Zalando sponsors relocation and visas for internationals to come join us.

Zalando currently offers a flexible working solution, encouraging employees who can work from home to do so, while offering a safe office space for those who need it. Zalando also offers employees an opportunity to work from abroad up to 25% of the time*  in 2022. (*regulations apply).
Share this role online (there may be a referral fee*)

How to Apply

All applications must be completed using the online form — we do not accept applications via e-mail.

Job Types: Full-Time. Job Tags: content design and UX writing.

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