Labor Classification: Senior Consultant

Exemption Status: Exempt

Employment Status: Seattle office/remote – Full-time (40 hours per week)

Reports to: Senior Consultant/Associate Director

Summary:

At PRR, we help create meaningful and inclusive opportunities for people affected by change to influence decision-making. Our clients include government agencies, organizations, and businesses that focus on transportation, public health, and the environment.

This position will manage construction communications and outreach projects for one client: the Washington State Department of Transportation. The position is co-located in Seattle and construction offices in Fife. The selected candidate should expect work out of both offices and remotely on the Puget Sound Gateway Program. The successful candidate must have demonstrated experience managing multiple projects in a fast-paced, deadline-driven environment and providing client or customer service. The successful candidate will also have excellent oral communication and writing skills.

The successful candidate will work collaboratively and have excellent verbal and written communications skills and demonstrated commitment to social and racial justice and experience creating successful campaigns to reach diverse audiences. Experience and strong interest in public policy, transportation, health, or the environment field is also desirable.

Duties and Responsibilities

• Create and lead communications and engagement plans that effectively reach diverse audiences, including people of who are Black, people who are Indigenous and people of color, people with disabilities, people with low incomes, people who use languages other than English

• Lead special events, media relations and media events, including responding to media inquiries and emerging issues in a prompt and accurate manner

• Research, write, and respond to questions and correspondence from community members

• Research, write, and edit content for executive-level talking points, message platforms, newsletters, press releases, social media, fact sheets, flyers, presentations, summary reports and websites

• Produce PowerPoint presentations and meeting summaries

• Prepare social media calendars and write content

• Edit technical information and information for public audiences

• Maintain a database to track briefings and public correspondence

• Facilitate outreach activities, such as virtual briefings, online open houses, partner interviews and in personoutreach

• Write and coordinate website updates

• Lead event planning and help implement meetings and special events

• Write and produce event/meeting materials

• Write and produce project materials, direct mailings, brochures, folios

• Work with people from diverse backgrounds

Project Management

• Manage and support a project team, including mentoring staff

• Ensure work is on time, on budget, and on target with objectives; troubleshoot any issues as they arise

• Develop and manage project and event work plans

Client Relations

• Establish and support effective working relationships with clients, vendors, community-based organizations and communities

• Lead client and construction team meetings

• Provide excellent customer service

• Provide best possible solutions to project team

• Set and maintain the highest client service standards as a representative of PRR

• Provide responsive and timely information to clients

• Maintain confidentiality of client information

• Anticipate and respond to client needs

Productivity/Efficiency

• Maintain or exceed utilization goals

• Proactively complete tasks

Administrative

• Complete timesheets and expense reports on time and with accurate information

• Create databases

• Update excel spreadsheets

• Coordination with interdisciplinary PRR teams, including creative, research and language services.

• Provide accurate and timely billing information to accounting department

• Other admin support as needed

Experience/Education

• 7+ years of work experience in strategic communications, community engagement or public policy

• Experience working in construction communications highly desirable

• Experience working with historically underserved communities highly desirable

• Experience working in customer or client service and/or the public sector highly desirable

Skills Required

• Strong work ethic and ability to take initiative and work independently and efficiently

• Ability to stay on task and meet deadlines in a deadline-driven environment

• Superior commitment to quality

• Understanding of and interest in transportation, public policy, public affairs and current events

• Comfort working in a variety of settings, including remote settings, a busy office, or out in the community

• Proficient with PCs and MS software, including Word, Excel and PowerPoint

Desirable, but not Essential, Skills and Interests

• Interest in planning, transportation infrastructure and transportation

• Multilingual skills, written and verbal

• Knowledge of Adobe Suite programs

• Facilitation skills

• Valid driver license

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee may be expected to work extended hours; including, but not limited to, standing or sitting for extended periods. The employee will often have to lift over 30 pounds. The employee is regularly required to talk or hear. The employee will regularly operate office equipment.

Salary is competitive and dependent on experience. We offer a full benefits package, including health and dental insurance, short-term disability, long-term disability, and an Employee Stock Ownership Program (ESOP).