Full-Time Senior Account Manager
Job Description
The Senior Account Manager will primarily engage with healthcare carriers, third party administrators (TPAs), and external clients, collaborating closely with internal teams such as operations, sales, marketing, and senior leadership. You will play a key role in daily client operations, yearly renewals, product launches, and geographic expansion.
This role offers the opportunity to create personalized strategies for success and be rewarded for outstanding performance. Success in this position requires proactivity, forward-thinking, process orientation, and strategic relationship-building.
This position reports to the General Manager and is a full-time, exempt role and is located in Newfront’s Office in Seattle, WA. This role will be a hybrid remote schedule with three days in the Seattle office and two days working remote.
What You’ll Be Responsible For:
- Own and manage operational relationships with carriers, third-party administrators (TPAs), and other key stakeholders to ensure smooth service delivery.
- Lead and facilitate monthly operations meetings at the program level, setting operational timelines, communicating expectations, and ensuring accountability from TPAs and carriers.
- Address and resolve client matters, including escalated and complex issues, by coordinating with appropriate parties for resolution.
- More information HERE
Qualifications:
- Minimum of 8+ years of employee benefits experience.
- Exceptional communication skills: written, public speaking and presentation preparation.
- Exceptional telephone etiquette and customer service skills, diplomacy, professionalism and tact.
- More information HERE
Preferred Knowledge, Skills, and Abilities:
- Solid understanding of core services and product offerings, recognizing opportunities to cross-sell within Newfront.
Required Certifications, Licenses, and Registrations:
- Must have or acquire within three months of employment a WA State Life and Health License.
The pay range for this position in California, Washington, Colorado and New York at commencement of employment is expected to be between $107,600 and $134,600/yr; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
How to Apply
To review the complete job posting, please click HERE. At Newfront, we are committed to hiring diverse talent and supporting an inclusive workplace environment. If you are excited about a role at Newfront but feel you’re missing a few of the qualifications, we still encourage you to apply and tell us about yourself. You may just be the next Newfront team member that we are looking for! Newfront is proud to be an equal opportunity workplace. Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. If you require reasonable accommodations throughout the application or interview process, please contact us at careers@newfront.com. For information regarding how Newfront collects and uses personal information, please review our Privacy Policy.21 total views, 0 today