Job Description

Description

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help the pets we all love receive the veterinary care they need. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

Position Summary:

Trupanion is looking for a success-driven and proven sales professional to join the Inside Sales Team! This person will play a fundamental role in driving growth and engagement within veterinary hospitals with Trupanion’s services.

This is a blended field/virtual role and the right candidate must be confident in making and taking 20-30 sales visits a day. The role will be working directly with veterinary hospitals to generate interest in Trupanion and educate veterinary professionals on why medical insurance for dogs and cats is exceptionally valuable. This role also partners heavily with our Territory Partners (Trupanion’s Field Sales Executives) to collaborate on the management of partner hospital accounts. Success in this position is based on lifting enrollments (same-store sales) at assigned accounts.

This position is a hybrid in person/remote role, with travel to all over Washington state and norther Idaho required up to 50% of the time. When not traveling, candidates can work remotely from their home office in the greater Seattle area, or out of our Seattle headquarters, depending on their preference.

Key Responsibilities Include:

Relationship Sales:

• Responsible for developing relationships with assigned territory or hospital partners.
• Connect with key players in the veterinary hospital on a regular cadence to educate on the benefits of an insured client base, discuss individual hospital performance, and coach on any challenges or successes at the hospital level
• Executes the growth strategy of the Trupanion brand by working with territory partners
• Spend time identifying potential hospital partnerships (Prospecting) and working with field sales to add new partners
• Train partnered veterinary hospitals on Trupanion software
• Liaison with Trupanion Territory Partners to strategize and lead direction about assigned accounts/territory
• Generate and lift activity that our services provide, namely with enrollments, within Trupanion Partner hospitals
• Set and execute monthly and quarterly goals at the territory level
• Ability to partner and collaborate well in cross functional teams
• Travel to territory and hospitals within, in-person is expected about ~40-50%

Territory Diagnostics

• Strong ability to connect market performance to company priorities
• Creates and implements sales tactics designed to grow market and increase brand loyalty
• Deep knowledge of the competitive landscape and understands what drives hospital behavior
• Stays current on product and pricing changes & and has the ability to respond to market trends
• Subject Matter Expert (SME) for the competitive landscape of the territory

Leadership:

• Coordinates with leadership and field sales to create territory initiatives to drive growth
• Works with their team to create territory key performance indicators and metrics to measure growth and engagement

Qualifications

Please include a cover letter with your application

Experience:

• 5+ years building and maintaining long term client relationships and acquiring new customers
• 3+years leading and developing sales teams
• Veterinary experience is a plus!
• Multi-lingual a plus (not required)
• Proficient with Microsoft Office Suite, including fluency with Excel, Word, Outlook, and PowerPoint with preferred exposure to CRM Platforms

Skills, Knowledge & Abilities:

• Entrepreneurial spirit that is motivated by a lucrative compensation model
• Deep analytical capabilities to showcase to potential and current partner hospitals the metrics of their performance
• Strong communication to help drive strategy and influence with authority
• Ability to learn and pivot quickly in an ever-changing, fast-paced environment

Benefits and Perks:

• Bonus opportunities
• Full medical, dental, and vision benefits at no cost to the employee
• Four weeks paid time off and 9 paid float holidays (you can decide which days are most important to you!)
• Five-week sabbatical after five years of employment
• Restricted Stock Units
• Open, casual, pet-friendly, and fun office environment
• Free medical health insurance for your pet (1 dog or cat)
• Paid time off to volunteer at nonprofit organizations
• Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.

About Trupanion:

We’re all about helping pets. We promote a cohesive and nimble team environment, and we hire, develop and promote team members. We trust each other. We are transparent and honest. We care about one another and want to see our team members succeed, personally and professionally. We strive to promote from within and reduce bureaucracy to allow creative thinking. We’re focused on providing continuous training and support to all team members to encourage long-term happiness and success.

Take a look inside our office and see for yourself: https://www.facebook.com/Trupanion/videos/10155423763702974/

We’re more than insurance – we’re a tech company too! Learn more about how you can use Trupanion to pay your vet directly here: https://www.youtube.com/watch?v=vdWZ4KHiPTQ

Trupanion Team DNA:

At Trupanion, we achieve great things together when we are:

• Caring: We are kind to each other and assume positive intent.
• Collaborative: We work together to achieve company goals (we not me).
• Courageous: We are determined, take risks, and make bold moves.
• Curious: We seek new information to continually better ourselves and our work.
• Honest: We believe candid communication leads to successful teamwork.
• Inclusive: We welcome and value all people and perspectives.
• Nimble: We readily adapt and evolve in pursuit of progress and innovation.

For more information about Trupanion, visit http://trupanion.com/about

Trupanion is an equal opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: We are always looking for new talent. Salaries: Not Disclosed.

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