Job Description

Scheduling Coordinator

Health Services – Paramedic Services 

Status: Contract Full Time; Duration: 17 Months

Salary Range: $65,480 – $81,849 per annum, plus comprehensive benefits

Work mode: Hybrid* see below for more details about this work mode. 

Location: 1600 Bovaird Dr E, Brampton, ON

Hours of work: 35 hours per week; 11-hour shifts, 0500-1600 or 1400-0100

The Scheduling Coordinator is responsible for maintaining appropriate staffing levels to support daily coverage requirement to Paramedic Services through consistent application of process work and analysis. You will also be accountable for the daily scheduling of approximately 700 Paramedics, 30 operational Superintendents/Commanders, and 80 Logistics personnel.

What you will do in this role:  

• Booking daily staffing coverage, the coordination of absences and related backfilling, and medium and short-term coverage forecasting in order to maintain maximum Paramedic coverage in the Region
• Follow the articles of the Collective Agreement, Process Maps, and Standard Operating Procedures in performing all tasks
• Coordinate schedules of Paramedics, Superintendents, and Logistics staff
• Process availability sheets of part time and temporary Paramedics and provide schedules within specified deadlines
• Assign ad hoc shifts based on part time/temporary employee availability as required
• Provide monthly compliance reports and analyse data based on reports within specified deadlines
• Backfill longer term vacancies with temporary assignments within specified timeframes and parameters
• Book overtime shifts
• Collect and process time off and shift change requests
• Maintain position management attributes for all Paramedic employees
• Update the timekeeping database to ensure balanced coverage, accurate historical records for data and trends, and for accurate payroll preparation
• Maintain the daily schedules and duty rosters noting the work location of all staff
• Coordinate new hire mentorship, Paramedic Continuing Service Education, Advanced Care Paramedic Training, court attendance, and meetings for all PRPS
• Work with partners to coordinate return to work, modified duties, backfill and any alternate arrangements or special / emergency events
• Provide guidance, expertise, and input with decision making

What the role requires: 

• Minimum grade 12 education or equivalent
• A minimum of two years of scheduling experience within a large, dynamic environment
• Able to follow process maps, understand the Collective Agreement, and Standard Operating Procedures

Skills/Abilities:

• Strong knowledge of Microsoft Excel, Teams, Outlook, and Visio
• Ability to work with Scheduling Software including JBS
• Polished communication skills
• Excellent organizational and time management skill
• Strong planning and analytical skills
• Demonstrated ability to work effectively both independently and as a member of a team
• Able to prioritize, make decisions and meet deadlines in a fast paced and ever-changing work environment
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Nice to have:

• Scheduling experience in a unionized environment

Perks @ Peel and why you will love working for us: 

• Comprehensive Health, Dental, Vision benefit plan including psycholgocial health (effective start date)
• Automatic enrolment into OMERS pension plan
• Accrue Vacation on a monthly basis, up to 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion

Work Mode & Job Location: In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 1600 Bovaird Dr E, Brampton, ON worksite.  The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.   

Interview: Our recruitment process will be completed with video conference technology.

You may have seen or heard Peel Region’s presence in the media surrounding the announcement and legislation passed by the Ford government regarding the structure of our municipal government.  At Peel Region, we value being open and transparent with our community, and want to ensure you are informed and up to date.  Regardless of governance models that support the residents of Peel, skilled and qualified talent is, and will be, needed to deliver services to the community that we serve.  Peel Region remains committed to working with all partners, providing information to inform decisions. For additional information and latest updates about the governance announcement, please visit our News Release webpage.

If this opportunity matches your qualifications and experience, please apply on-line.

As part of the Region’s ongoing commitment to health and safety, there are enhanced COVID-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.

How to Apply

Job Categories: Equal Opportunities. Job Types: Temporary. Salaries: 60,000 - 80,000.

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