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27 Sep 2019

Full-Time Sales Representative – Live Chat

SparklightCareers – Posted by SparklightCareers Phoenix, Arizona, United States

Job Description

Sparklight (formerly Cable ONE) is looking for outgoing and sales oriented Sales Chat Representatives to join us in our Phoenix headquarters! Chat with customers online and answer their questions about Sparklight’s services and manage incoming orders while enjoying a fun and supportive team environment.

How we will SPARK your interest:

  • Medical and dental benefits that start on your first day.
  • Need a break? We offer paid vacation, holidays, and personal time!
  • Work on your fitness! We have a free on-site gym.
  • Learn, learn, learn with our tuition reimbursement ($5250 per year).
  • Get ready to taste the word with Food Truck Tuesdays!
  • Our top performers will win a trip to Puerto Vallarta (bring a friend!), gift cards, gaming systems, and much more!

What will your day look like?

  • Answer questions and pair customers with the right Sparklight services including video, phone, and high speed data services.
  • Establish customer satisfaction in all customer contacts and build the relationship with new and prospective customers.
  • Processing sales orders and reviewing details to ensure all customer information had been inputted accurately.
  • Occasionally call customers who request a call over web chat.

What do you need for this opportunity?

  • High school diploma or general education degree (GED); or three to six months related experience and/or training in sales; or equivalent combination of education and experience.
  • We love team work! Our ideal Representative will be able to work on a team or independently.
  • Problem solving is key when working with our customers. Be able to listen to customers and present solutions.
  • The technology world never stops changing – be able to work in a fast paced environment.

Who is Sparklight?

We are a telecommunications company devoted to serving small and mid-sized communities in 21 states across the US. We operate on the motto ‘Happy associates make happy customers’and will do our best to make sure our associates receive competitive benefits in a fun environment.

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How to Apply

Consider your interest SPARKED? Apply on our website to be considered for this awesome opportunity: https://recruiting2.ultipro.com/CAB1003/JobBoard/d59175c7-11e6-466d-ae3c-348d82358dd3/Opportunity/OpportunityDetail?opportunityId=01b92107-8e82-444a-a429-88c125c14532

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: chat, customer service, and sales. Salaries: 20,000 - 40,000.

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