Job ID: 26174

Job Category:

Division & Section: Corporate Real Estate Management, FM Civic Buildings

Work Location: Various

Job Type & Duration: Part-time,  6 months with possibility of renewal

Hourly Rate and Wage Grade: $25.00 – $27.39

Shift Information: Various (Monday to Sunday, up to 40 hours weekdays, evening, weekends and/or holidays)

Affiliation: L79 Unit B PT

Number of Positions Open: 4

Posting Period: 18-JUL-2023 to 01-AUG-2023

Location Information:

2 Vacancies – City Hall, Metro Hall, Civic Centres and Squares

1 Vacancy – North York Civic Centre/Memorial Community Hall

Job Description

Please Note: Shifts for the Room Attendant position vary as operations are 7 days a week.  The successful candidate must be available to work scheduled shifts during the days, afternoons, evenings, weekends and/or holidays.

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as a Room Attendant within our Facilities Management Division.

Major Responsibilities:

Reporting to the Supervisor Facilities & Logistics, the Room Attendant is required to set up, arrange and store furniture and equipment required in meeting rooms, outdoor meeting/event areas and public floors and provide assistance to public and staff. Responsibilities include:

• Sets up, maintains and removes equipment and furniture for meetings and special events at various Civic Centres locations. Liaises with clients to ensure proper facilitation of events and meetings. Monitors meetings and events while in progress, provides assistance and enforces regulations and policies
• Reviews meeting/event permits, diagrams and daily schedules and sets up each meeting/event accordingly
• Delivers meeting schedules, posts signage and elevator notices
• Provides assistance at meetings by answering telephones, taking and delivering messages. Maintains order during meetings. Escorts officials or undesirables from meetings as directed
• Checks venues/rooms before and following meetings/events and collects/returns articles to clients
• Completes daily check of meeting/event/public spaces and reports to coordinator for any necessary follow up
• Performs cleaning duties such as vacuuming rugs and public seating areas, dusting and polishing furniture and equipment, and washing and mopping floors and equipment. Moves furniture in meeting rooms and reports any damage or repairs required
• Sets up and operates sound and AV equipment during meetings/events
• Answers inquiries from City of Toronto employees, elected officials and members of the public
• May travel to off-site locations/work sites

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Considerable experience providing customer service and dealing with the public.
2. Experience in setting up and taking down meeting/event equipment such as tables, chairs, barricades, tents, audio visual and sound equipment, stages, risers and cleaning areas
3. Experience using Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).
4. Experience using a computerized venue booking system, e.g. CLASS.

You must also have:

• Ability to lift, push, pull heavy items and must be able to lift 43 kg.
• Ability to perform the required duties indoors and outdoors in all weather conditions.
• Excellent communication and interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Good organizational and problem solving skills.
• Ability to work under time constraints and meet deadlines.
• Ability to work cooperatively within a team.
• Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to work shifts as assigned, including weekends, evenings and holidays.
• Ability to travel to various work locations within the City of Toronto as required.
• Possession of a valid Ontario Driver’s Licence class “G” and the use of a personal vehicle for site visits would be an asset.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City’s Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.