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27 Mar 2023

Full-Time Roadside Assistance Patrol – IMAP Responder – 2 Openings!

NC Department of Transportation – Posted by Dan –  Durham, North Carolina, United States

Job Description

How to Apply
You MUST apply at https://tinyurl.com/yckh45dn by April 5, 2023 at midnight EST to be considered.
This posting is for 2 openings and your application will be considered for both of them!
 
NCDOT is a Great Place to Work.
Don’t take our word for it. Read what our people are saying at https://bit.ly/NCDOTGreatPlaceToWork.
We are the highest rated state agency for employee satisfaction on Glassdoor with 240+ reviews.
   
New Higher Pay:  $31,200 – $54,101
The Challenge
We are looking for 2 Roadside Assistance Patrol Incident Management Assistance Patrol (IMAP) responders to join our Durham county team.
 
In this role you will:
    • Operate one of our IMAP vehicles.
    • Go out on traffic control deployments.
    • Conduct route surveillance and incident response.
    • Coordinate the removal of disabled and abandoned vehicles.
    • Help manage traffic incident/congestion.
    • Perform routine motorist assistance duties and debris removal to help traffic flow and congestion.
    • Communicate via two-way radio with our dispatchers and other first responder agencies for appropriate coordination as needed.
    • Be a lead worker and deliver on-the-job training.
  
What You Bring
    • Ability to operate and maintain an IMAP truck.
    • Ability to work independently, think critically, prioritize, take control of sometimes stressful situations, and make decisions quickly under extreme pressure or in a hazardous environment.
    • Ability to perform routine tasks, move or lift heavy objects, work in a variety of weather conditions including rain, snow, heat, and ice.
    • Computer skills to use all required computer applications including Computer-Aided Dispatch, online databases for timesheets, Microsoft Office (Outlook, Excel, and Word), and other laptop applications (e.g., incident reports, logs).
    • Ability to work outside normal shift hours during larger, after-hours incidents or those extending beyond normal working hours.
    • Driving skills to maneuver IMAP vehicle in all weather and traffic conditions while communicating with other units and response partners.
    • Agility to respond and move quickly unassisted around fast-moving vehicles.
    • Strength to lift at least 50 pounds.
    • Agility to walk long distance multiples times throughout the day.
    • Skills to change a tire without assistance.
    • Working knowledge of fire safety (including the ability to operate a fire extinguisher).
    • Experience performing minor mechanical repairs.
    • Demonstrated ability to operate a utility truck with winch, and traffic control devices.
    • Knowledge of two-way radio systems and phone communications.
    • Knowledge of the dynamics of traffic control implementation based on roadway features, highway geometry, and weather conditions.
    • A neat, well-groomed appearance while on duty. (Attention to personal hygiene is required when in uniform. These procedures, regulations, and policies promote our professional image, encourage good health for consistently optimum job performance, and increase public confidence.)
  
Notes
    • Bonus points for experience in areas that is documented on your application: a) emergency response; b) medical services; c) protective services in law enforcement/fire/inspection/arson/correctional/security; d) highway/bridge maintenance or construction; e) driving motor vehicles for business/government; f) automotive/maintenance, towing industry, and/or repair.
    • You will need to complete our IMAP Driver Training program that includes on-the-job training.
    • Safety toe shoes are required.
    • A Driver’s License is preferred.
 
Education & Experience
    • High school/GED diploma, and
    • 3+ years of relevant experience; or
    • An equivalent combination of education and experience.
 
Questions?
Call me: Melissa Burch-West at 919-317-4700.
 
Connect to NCDOT Careers at https://linkedin.com/in/ncdot-careers
 
See all NCDOT jobs at: https://bit.ly/ncdotjobs
Share this role online (there may be a referral fee*)

How to Apply

You MUST apply at  https://tinyurl.com/yckh45dn

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: #transportation, Award Winning, driver education, Education, Government, great place to work, Living Wage Employer, ncdot, Public Sector, and Veteran Friendly. Salaries: 40,000 - 60,000.

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