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25 May 2023

Full-Time Risk Management Assistant

Sikorsky Credit Union – Posted by human_resources Stratford, Connecticut, United States

Job Description

Why Join the Sikorsky Credit Union Team?

Sikorsky Credit Union has been named the #1 Credit Union in Connecticut in2020, 2021 and 2022. We are one of the largest credit unions in the state, with over $1 billion in assets, and we continue to grow!

If you are passionate about helping people achieve their financial goals and want to make a difference in the local community, we want to hear from you! We are looking for talented people to help us improve the banking experience for our valued members.

Working at Sikorsky Credit Union has its benefits. You’ll enjoy an awesome work-life balance, competitive pay, and an excellent benefits package that includes paid-time off, medical/dental, 401K plan with company match, tuition reimbursement and more! Please check out the details below to learn more about this position.

Non-Exempt – N3

General Summary:

The Risk Management Assistant provides excellent member service by accurately processing fraud resolution transactions. This person also performs reviews of various fraud and security related reports and assists management on mitigation strategies to help decrease loss due to fraud by identifying and reporting fraud trends.

Key Essential Responsibilities: 

  1. Processes debit card fraud claim transactions accurately and in accordance with regulatory requirements.
  2. Communicates with members regarding fraud claims.
  3. Reviews fraud risk reports and various security reports to initiate appropriate action.
  4. Identifies and reports fraud trends.
  5. Assists in preparation of cases in relation to checks, debit cards and other fraudulent activity.
  6. Investigates alerts through the AML/fraud monitoring system and makes determination about disposition and further necessary action.
  7. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors.
  8. Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
  9. Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.
  10. Monitors debit card chargebacks and processes adjustments to general ledger accounts as necessary.
  11. Processes monthly debit card and credit card fraud write offs.
  12. Monthly reconciliation of the GL accounts for Credit and Debit Card Fraud.
  13. Performs additional duties as required.

Scope:

The Risk Management Assistant works under the direction of the Assistant BSA Officer exercising limited independent judgement and decision making and requires moderate supervision.

Essential Skills, Knowledge and Requirements:

  1. High school diploma. Some college coursework preferred.
  2. 1-2 years of relevant experience working in banking or in a credit union preferred.
  3. Excellent communication and interpersonal skills.
  • Must be organized, have a keen attention to detail, be able to multi-task and be able to effectively prioritize and manage time.
  • Proficiency in Microsoft Office, specifically Word and Excel.  Microsoft Outlook experience a plus.

Sikorsky Credit Union is an equal opportunity employer that is proud of its commitment to diversity and inclusion. Therefore, we welcome applicants from all communities, including age, color, ethnicity, familial or marital status, gender identity or expression, language, national origin, physical or mental disability, military or veteran status, race, religion, sexual orientation, and socioeconomic background.

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How to Apply

Apply on our website: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=693ccd13-b529-4d20-9b2c-25f8a7283816&ccId=19000101_000001&type=MP&lang=en_US&jobId=467926

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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