Job Description

CivicPlus is a trusted technology company dedicated to empowering government staff and powering exceptional digital experiences for residents. With a comprehensive suite of solutions that combine to form THE Modern Civic Experience Platform, we strive to create one-stop, frictionless, interactions that delight residents and help staff collaborate and work efficiently. As a result, government administrations that choose CivicPlus realize greater trust and satisfaction among their community members.

Backed by over 25 years of experience and leveraging the insights of more than 950 team members, our solutions are chosen by over 12,500 global entities and are used daily by over 340 million people in the U.S. and Canada alone.

The Revenue Execution Specialist is primarily responsible for supporting the sales teams within Salesforce, processing and executing sales orders through the systems for accurate invocing and renewals ongoing.  As needed, this role will also assist with data clean up and creation for larger company initiatives.  The Revenue Execution Specialist will work on continual overall process improvement and development of training to ensure efficiency and effectiveness across departments.

We’re excited to hire a Revenue Execution Specialist who can:

• Proactively identify and implement operation improvements, enhancements, and system customizations that meet business requirements
• Work closely with the Contracts and Accounting departments to communicate client needs regarding sales and account changes
• Update and review account, contract, invoicing, and renewal information when processing sales
• Assist in maintaining reporting & dashboards for leadership, sales teams and product
• Develop training programs for new sales employees around sales creation, maintenance and processing and communicate and train all teams on updated and new functionality within Salesforce
• Work with the systems team & IT to verify changes do not have unintended consequences by assisting with testing and attending group meetings
• Provide first-tier support for any end-user technical or process questions in Salesforce and other systems primarily managed by Revenue Execution
• Assist in implementing tools and processes for the sales organization that focus on improving efficiency, effectiveness, and productivity
• Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth

Requirements:

• 5+ years of experience
• You possess a working knowledge of Salesforce or similar CRMs
• Ability to complete work in an acceptable timeframe; manage various detailed tasks and responsibilities simultaneously and with accuracy to meet deadlines, goals, and objectives; satisfy internal and external customer needs related to the job
• Ability to reason, judge, compare, calculate, evaluate, and critique such information as written materials, numerical data, responses to customer needs, and/or other work-related activities
• Ability to work effectively within a team and communicate across all business unites
• It gives you the sense of satisfaction to troubleshoot and problem solve to move forward
• You love to create! The idea of conceptualizing, testing, and implementing new processes is exciting to you
• You are flexible in your working style and can work independently on projects, as well as collaboratively with your team

Physical Requirements:

• Able to work at a computer and monitor (sitting and standing) for extended periods
• Ability to reason, judge, compare, calculate, evaluate, and critique such information as written materials, numerical data, responses to customer needs, and/or other work-related activities.
• Ability to complete work in an acceptable timeframe; manage various detailed tasks and responsibilities simultaneously and with accuracy to meet deadlines, goals, and objectives; satisfy internal and external customer needs related to the job.
• Ability to operate telephone equipment and respond to calls.
• Ability to move about the office with occasional reaching and bending
• Ability to use a keyboard and computer. This requirement involves reading the screen and keying/typing information.
• Ability to speak and make presentations to individuals or groups on technical subjects related to the job

*If you don’t tick every box above, we still encourage you to apply. We’re building a diverse team whose skills balance and complement one another.

We offer competitive salary and benefits packages, including health insurance, retirement plans, flexible time off, and a commitment to Diversity, Equity, Inclusion, and Belonging. If you are passionate about technology and want to make a meaningful impact in your community, we’d love to hear from you.

We are an equal opportunity employer and value diversity at our company. We desire to have our employees reflect the diverse communities we serve, and we recognize that diverse and inclusive teams lead to more innovation and better financial returns. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What is our hiring process?

• Introductory Call with a member of our Talent Acquisition team.
• First Interview with the Hiring Manager
• Second Interview- Panel Interview with up to 4 CivicPlus Team Members
  • Interview Project Activity- This activity is designed to give us insight into your problem-solving approach and methods.
• Offer

Please note that the specifics of this process may vary based on the position you’re applying for.

Employment Practices

• CivicPlus is proud to be an Equal Employment Opportunity employer. At CivicPlus, we celebrate and support diversity for the benefit of our employees, products, clients, and communities we serve.
• Upon receiving an offer of employment, candidates must complete required pre-employment screenings, which include a drug test and background screen. Offer of employment is contingent upon this post-offer screening process. All testing will be conducted by a licensed independent administrator, which will follow testing standards and background screens in accordance with state law.
• We are committed to providing equal employment opportunities to all qualified individuals and will make reasonable accommodations for individuals with disabilities during the interview process. If you require an accommodation, please let us know in advance so we can make appropriate arrangements. We welcome and encourage candidates of all abilities to apply for this position. 

How to Apply

Job Types: Full-Time. Salaries: 40,000 - 60,000.

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