Full-Time Receptionist
Job Description
We are a feminist litigation firm dedicated to fighting harassment, discrimination and abuse in healthcare and the workplace. We have also teamed up with trailblazing victims’ rights law firm C.A. Goldberg PLLC to create the Survivors Law Project, fighting sex abuse and those who enable it.
Our clients come to us in some of the most dire situations of their lives – being harassed, demeaned, assaulted, and gaslit into believing that their traumatic experiences weren’t so bad. Emotions and stakes are high, and too often in these situations, victims are forced to re-traumatize themselves by speaking to unempathetic, out-of-touch lawyers. Susan founded Crumiller after experiencing discrimination herself, feeling the same emotions and pressure that our clients feel. Sensitive issues require sensitive solutions, so we listen, we validate, we contextualize, we help find clarity, and then we dive headfirst into getting our clients the justice they deserve.
We have rigorous standards; the payoff is the opportunity to work with a truly top-notch team. The most important thing is that you are nice, and secondly, that you are sharp. We like to think and move fast, and we need people who can keep up. Excellent communication and interpersonal skills are paramount. We go overboard to keep clients in the loop, and we are a positive, collaborative team. You must be a person who is motivated to excellence, both intellectually and emotionally; our work is driven by our passion.
Receptionist (entry-level): an empathetic (but occasionally firm) listener with great customer service and time-management skills; the first line of contact between our firm and the public, the Receptionist sets an important precedent for every client who works with us.
- Follow the firm’s procedures for all callers, taking messages and transferring calls as appropriate
- Support our Intake Team by interviewing prospective clients and helping find solutions for them, whether it be hiring our firm or sending out the resources we maintain
- Schedule appointments and assist with follow-up communications
- Support our Office Manager with general behind-the-scenes administrative tasks such as ordering office supplies or processing mail
- Perform ad hoc legal tasks as they arise, such as organizing files or preparing exhibit lists.
Requirements:
- Associate’s degree or equivalent education
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and Adobe Acrobat
- Previous customer service experience a plus
- Strong attention to detail and organizational skills
- Excellent verbal and written communication skills
Our starting entry-level salary is $50k and we are keen to offer generous raises based on performance and growth of the firm. Available benefits include medical, dental, and vision insurance, FSA Program, PTO and commuter program.
How to Apply
How to Apply
On our applicant portal: Upload a single pdf containing both your resume and cover letter, and named using the format FirstInitialLastName-PositionTitle.pdf (ie: JDoe-Receptionist.pdf). No calls or paper applications please.How to Refer an Applicant
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