Job Description

Job Title: QC Coordinator                                                                                 Posting Date: 04 Mar 22

Department: Quality Control                                                                            Closing Date: 11 Mar 22 4PM

Reports to: Supervisor, Quality Control                                                         Location: Scarborough

Posting Number: 37-22-JLL-SAL

Company Overview

At Jamieson Wellness, we’re dedicated to improving the world’s health and wellness with our portfolio of innovative natural health brands. Established in 1922, Jamieson Vitamins is our heritage brand, available in over 45 countries and recognized as Canada’s #1 consumer health brand. We manufacture and market sports nutrition products and specialty supplements under our Progressive, Precision and Iron Vegan brands, and market products by Smart Solutions, the #1 women’s natural health focused brand in Canada. In 2017, Jamieson Wellness was named one of the top ten most reputable companies in Canada. For more information please visit jamiesonwellness.com.

Overall Responsibilities

The QC Coordinator will follow current Good Laboratory Practices (cGLP) and support QC laboratory systems to ensure the chemical and microbiological integrity of all raw materials and finished products as defined by their respective specifications.  Accountable for timely coordination of QC functions including releasing raw materials and finished product CofAs to meet production scheduling requirements and customer deadlines.  Maintain Labware functions including lot creation, specification creation and handling of OOS

Specific Key Responsibilities & Duties

• Coordinate and maintain all QC & laboratory systems, cGLP systems and support overall Quality Team.
• Back up to QC Technician/Sampler job duties as required.
• Coordinate lab functions to meet production scheduling requirements and customer due dates for releasing raw materials and finished product CofAs.
• Responsible for timely receipts of all Raw Materials and Labware lot creation for Samplers.
• Conduct RM documentation testing including Supplier CofA Verifications and Certified Documentation tests.
• Log samples and set up testing in Labware for investigation samples, resampling for OOS, FP reworks and any ‘ad hoc’ sample/testing requests.
• Create sample requests for QC support as required.
• Responsible for all RM releases in Labware and Deacom and all FP CofA releases in Labware.
• Print release or status labels for RM containers.
• Responsible to track raw material retest/expiry date program, initiate re-testing as required and attend required meetings on HOLD/REJECT status updates.
• Complete QC deviations including warehouse damage deviations related to RM receipts as required.
• Responsible for handling and coordinating all Out of Specifications (OOS) in Labware and completing OOS reports, OOS deviations and providing Q10 status updates.
• Conduct Formal sample AQLs as required.
• Create and prepare Labware raw material specifications and finished product specifications.  Complete all Change Requests for specification revisions.
• Lead projects for major specification updates including supplier follow ups for spec alignment, as required.
• Coordinate Environmental Monitoring Program including review of monthly reports.
• Perform production batch potency adjustments.
• Maintain system of tracking lab supply purchases and order lab supplies monthly as required.
• Fulfill retain and QC document requests as required.
• Assist with quality audits and technical tours of the facility.
• Prepare and revise QC SOPs as required.
• Prepare Technical Documents and Study Protocols and special projects as required.
• Other duties and assignments as required.

Knowledge, Skills & Abilities Requirements

• Minimum Technical Diploma in Science related field from an accredited post-secondary institution
• Minimum 2 years laboratory practical experience in a pharmaceutical, nutritional, food or health products manufacturing laboratory environment
• Comprehensive knowledge of laboratory systems and cGLP
• Familiar with USP, AOAC, FCC and other standards or compendia used in the food and drug industry
• Experience in nutraceutical/pharmaceutical manufacturing environment an asset
• Excellent communication skills and report writing
• Excellent problem solving skills
• Proficient with computers
• Experience with manufacturing and inventory management software, LIMS software systems, and other Quality System database systems an asset
• Team oriented focus
• Self-starter and critical thinker
• High work ethic standards a must
• Ability to work with minimal supervision
• Able to work shift work for job coverage as required.
• Able to work overtime when workload volume is high and to complete special projects as required

Our Values

ACCOUNTABILITY

• We take personal ownership and pride in everything we do
• We demonstrate a bias for action
• We challenge the status quo constantly seeking to improve
• We eliminate barriers and bias to empower others to achieve our goals
• We are accountable to build and promote environments free of bias in regard to race, gender, sexual orientation, and all other types of discrimination

TEAMWORK

• We constructively challenge ourselves and others to achieve desired outcomes
• We demonstrate mutual respect, inspire trust and promote equality with colleagues and partners alike
• We collaborate toward common vision and objectives across all persons, levels, functions and locations as one company
• We recognize, celebrate and value each other’s differences, styles and contributions as one of our greatest strength
• We lead with a passion for winning together

ENTREPRENEURSHIP

• We are empowered to pursue opportunities that will have great impact
• Our curiosity drives us to find better ways to accoumplish our goals
• We are agile, embrace change and persevere through adversity
• We demonstrate initiative and take calculated risks together

INTEGRITY

• We do what is right even when it’s not easy
• We demonstrate humility in everything we do
• We courageously stand up and support our diverse heritages, traditions, experiences, beliefs and styles
• We allow ourselves to be vulnerable, admit mistakes, learn from them and move forward

TRANSPARENCY

• We respectfully communicate honestly and directly in a timely manner
• We proactively seek diversity of ideas and provide real feedback in the interest of improvement and development
• We constructively share and respect each other’s opinions and ideas to enable sound decision-making at all levels
• We encourage differing point of views and productive debate to develop the best solutions

EXTERNAL FOCUS

• We focus our efforts with the community, consumer and customer in mind
• We continually seek opportunities through insights that affect our business, customers, consumers, government, environment, technology, competition and suppliers
• We foster positive collaboration with external partners that promote diverse and inclusive environments

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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