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18 Aug 2023
Full-Time Public Aid Eligibility Assistant (Option Spanish Speaking) #30092 Waukegan
Job Description
Date: Aug 15, 2023
Location: Waukegan, IL, US, 60087
Job Requisition ID: 30092
Agency : Department of Human Services
Opening Date: 08/16/2023
Closing Date/Time: 08/29/2023
Salary: Anticipated Salary: $3,367 – $4,552 per month. ($40,404 – $54,624 per year) + bilingual pay
Job Type: Salaried Full Time
County: Lake
Number of Vacancies: 1
Plan/BU: RC028
Work Hours: Mon – Fri, 8:30am – 5:00pm
Work Location: 2000 N Lewis Ave Waukegan, IL 60087-4722
Family and Community Services
Region 2
Intake
Lake Office/Lake County
Position Overview
The Division of Family and Community Services is seeking to hire a Public Aid Eligibility Assistant at the Lake County Family and Community Resource Center. Under direct supervision, performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff. Identifies and sorts documents coming into the Family and Community Resource Center (FCRC). Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, enters information into the eligibility systems. Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.
Job Responsibilities
- Performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff.
- Identifies and sorts documents coming into the Family and Community Resource Center (FCRC).
- Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, enters information into the eligibility systems.
- Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to the completion of high school.
- Requires one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience.
- Requires ability to speak, read and write Spanish at a colloquial skill level.
About the Agency:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually – (10 days in year one of employment)
- * Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 10 Weeks Paid Maternity/Paternity Leave
- Deferred Compensation Program – A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link:
How to Apply
Please click on the link to apply online: https://illinois.jobs2web.com/job-invite/30092/89 total views, 0 today