Job Description

JOB SUMMARY: Provides property management services for all Couleecap owned rental properties.
Communicates positively with tenants and mediates disputes, as necessary. Shows vacant units, process
applications, conducts background checks, completes income verifications and determines an applicant’s
eligibility for a unit. Provides overall lease enforcement and works with tenants to correct violations, including
sending past due rent notices. Coordinates maintenance and repair services as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Supports and upholds Couleecap’s mission to fight poverty and promote self-sufficiency for individuals by
helping to identify needs, mobilize resources, and provide quality services.
Assists prospective tenants in the application process, which may include, requesting documents, verifying
household eligibility, income verification, background and reference checks.
Listing and showing apartments to new tenants and initiating lease renewals for existing tenants.
Prepares tenant files and maintains all required document, forms and pictures.
Updates all rental property lease materials to ensure compliance with state and federal laws.
Maintains communication with tenants and works to resolve any issues that may arise.
Responsible for lease enforcement. Sends notices for violations and works with tenants on a resolution,
including payment plans for past due rent. Initiates eviction proceedings as needed.
Conducts unit inspections, prepares any necessary reports, schedules work orders for needed repairs and
schedules follow up as needed.
Coordinates repairs with maintenance staff, maintains maintenance records for each unit and prepares
maintenance recommendations that need to be competed.
Responsible for light cleaning of units and buildings as needed.
Performs annual and interim recertification and assuming compliance with all federal and state regulations
and funding sources.
Completes all necessary reports, contracts, purchase orders, and other documentation as required.
Ability to be on call for tenant emergencies after office hours.
Ability to understand, appreciate, and interact with people from all cultures or belief systems
SUPERVISORY RESPONSIBLITIES: None.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
EDUCATION and/or EXPERIENCE: Requires two years of education beyond high school: junior college,
community college or university. Requires three to four years previous experience, or equivalent combination of
education and experience.
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak
effectively before groups of customers or employees of the organization.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest,
commissions, proportions, and percentages.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in
written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS: Access to reliable, licensed, insured driver and
transportation.
OTHER SKILLS and ABILITIES: Some knowledge and understanding of problems created by poverty.
Ability to establish effective working relationships with the clients, public, and other community professionals.
Ability to keep accurate records and make reports. Ability to communicate clearly in written articles, reports and
emails. Stability, resourcefulness, good judgment, tact, and courtesy. Knowledge of office procedures,
terminology, and equipment. Ability to maintain confidentiality. Computer experience required.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions. The noise level in the work
environment is usually moderate. This position primarily works via telecommuting with regular team meetings
required.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 20,000 - 40,000.

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