Job Description

Description

WSLCB Vision
Safe communities for Washington State

Mission
Promote public safety, public health and trust through fair administration and enforcement of liquor, tobacco, cannabis and vapor laws

This recruitment is open until filled. First review of applications will be July 19th, 2024, please submit an application on or before July 18th, 2024. The hiring authority reserves the right and may exercise the option to make a hiring decision at any time. We encourage all to apply as early as possible.

This position is currently eligible to telework. This position will be required to work in the office at least 1 day per week. This may change based on business needs. 

Who we are

The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety, public health and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance.

We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business-initiated process improvement.

Our commitment to DEIB

The WSLCB strives to promote Diversity, Equity, Inclusion, and Belonging (DEIB) in all aspects of our work. This includes a commitment to our workforce and external stakeholders.

It is our mission to build, educate, and inspire an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education, background, or beliefs. As a WSLCB team member, you will have opportunity to join statewide business resource groups (BRGs) such as, Rainbow Alliance and Inclusion Network, Veteran Employee Resource Group, Latino Leadership Network, Blacks United in Leadership and Diversity, Disability Inclusion Network, Washington Immigrant Network and Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network.

The WSLCB Licensing and Regulations Division is announcing an exciting opportunity for a Program Specialist 5 (MAST/RVP Program Manager) in Olympia, WA. This position reports directly to the Policy and Education Manager in the WSLCB’s Licensing Division. The position serves and complements the WSLCB’s mission and goals by:

• Administering all components of the statewide Mandatory Alcohol Server Training (MAST) Program and the Responsible Vendor Program (RVP) according to the statutes, rules and direction of the WSLCB.
• Leading and coordinating educational outreach activities for liquor establishments, outside organizations, associations and other stakeholders.
• Serving as one of the WSLCB’s Small Business Liaisons.

If you have an interest in program management and educational outreach with a focus on customer service and process improvement, we encourage you to apply to be a part of the WSLCB team!

WSLCB provides a modern work environment and excellent benefits including:

• A comprehensive benefits package (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)
• Paid Vacation, Leave, and Holidays
• Tuition Waiver (enrollment in courses at state universities/colleges on a space availability basis – all or a portion of the tuition/fees may be waived for state employees)
• Tuition reimbursement (courses taken with prior approval in order to further employee’s career development with the WSLCB)
• Training and career development programs (including online courses and LinkedIn Learning)
• A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
• Employee Assistance Program – confidential program created to promote the health, safety and well-being of public service employees
• Generous wellness program (we offer reimbursements for certain fitness related activities)
• Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
• Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work.
• Free parking

Duties

Some of the duties you will perform are:

• Develops, revises, implements, interprets and administers the programs in compliance with state laws, policies, and regulations.
• Implements rule and/or procedure changes and communicates changes timely and effectively to stakeholders.
• Exercises independent judgement and delegated decision-making authority regarding application of the MAST Program and the RVP statutes and rules to ensure fairness and accuracy.
• Reviews and certifies MAST Programs, by ensuring curriculum is in compliance with program standards (including conducting course audits and taking corrective actions).
• Works with providers to update their curriculum when laws/rules change that impact the MAST program.
• Hosts educational workshops and technical assistance for the programs, including delivering speeches and presentations.
• Builds and maintains cooperative working partnerships with governmental, community organizations, and licensee groups to increase the effectiveness of the programs.
• Leads and coordinates educational outreach activities for liquor establishments, outside organizations, associations and other stakeholders, and serves as one of the WSLCB’s Small Business Liaisons.
• Develops and coordinates educational materials and resources for the licensees, alcohol sellers, servers and stakeholders.
• Draft and propose best practices for liquor retailers relating to the safe and responsible sale of alcohol.
• Participates and represents WSLCB, division, and unit at fairs, shows, and other public gathering events.
• Supervises a Program Specialist 3.

Qualifications

Required Qualifications:

OR
        
A Bachelor’s degree in business administration or related field.

AND 

OR

A Master’s degree in business administration or related field and one (1) year of supervisory experience.

Supplemental Information

IMPORTANT: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified:

1. Completed online application.
2. Current Resume.
3. Letter of Interest describing how you meet the specific qualifications for the position.
4. Three professional references to include a current or recent supervisor with email addresses and phone numbers.
5. Attach your unofficial transcripts.

The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.

All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability.  You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email 

hr****@lc*.gov











 or call (360) 664.1674. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: #businessadministration, #newopportunities, #Policyanalysis, #WSLCB, Coordination, and planning. Salaries: 60,000 - 80,000.

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