Full-Time Operations Manager
Job Description
Staff Services Manager (SSM) I (Operation Manager)$83,556.00 – $103,800.00 annually
The Staff Services Manager (SSM) I serves as the Operation Manager within the Operations Section of the Office of Health Workforce Development (OHWD). The SSM I will manage OHWD’s operations associated with human resources, contracts, procurements, budgets, and accounting. The SSM I coordinates with OHWD managers to ensure that all operational needs are met and provides technical assistance to OHWD managers on financial and human resources workflows. The SSM I acts as the OHWD liaison with the Office of Administrative Services (OAS) to implement new operational requirements, policies, and procedures.
This position is subject to the Form 700 Statement of Economic Interests filing requirements, which requires disclosure of certain personal economic interests as determined by the Conflict of Interest Code of the Department of Health Care Access and Information. Pursuant to Government Code section 81008, Form 700 Statement of Economic Interests is public record and will be made available for public inspection.
- 3 years of customer service experience in a health care organization
- 3 years of experience in budget/expense planning, tracking, and management
- 3 years of experience in HR recruitment and onboarding processes
- 2 years of experience in a health care organization
- 2 years of supervisory or lead experience
- Experience providing Key Performance Indicator reporting
- Knowledge of contract management
- Knowledge of program improvement and/or strategic planning initiatives
How to Apply
Apply via CalCareers Steps for how to apply:- For more details of the job responsibilities (Duty Statement,) the minimum requirements, comp/benefits, how to apply and more click on the job posting link: https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=446178
- You will need to take the Research Data Manager exam (questions around your experience) if you have not already.
- Candidates that are new to state service must take the online examination to establish eligibility. The examination can be found at the following link CalCareers.
- PLEASE view the details of the “Examination Information” in the exam link. This information will help you with the exam.
- Click 'Apply' --> Login or create a CalCareers account if you do not have one already. Then click 'Continue' for the exam.
- Once you have taken the exam, go back to the job: CalCareers and click apply now --> "I have eligibility"
- Create your application. The application is more important than your resume. Expand on details if needed. Attach your resume and responses to the Statement of Qualifications. See the "Special Requirements" section for details on the Statement of Qualifications.
- Not attaching your SOQ response to your application on CalCareers may prevent you from moving forward in the hiring process.
- The Statement of Qualifications are like interview questions that you answer in writing. We do recommend using word.doc for your responses and keep to the requirements if it says two pages for example and the specific font of Arial 12 font. Take your time to think about your response in answering the questions. Also check spelling. Please do look at the duty statement from the job posting and match to your experience to answer the questions. Here is a link to more tips: https://www.calhr.ca.gov/Documents/FINAL%20-%20Candidate%20SOQ%20Guidance%201.pdf
- For the ‘exam,’ the exams are questions around your experience. Include all your experience from every job to volunteer work, internships, leading groups and/or projects, and more. Don’t sell yourself short. Before you start the exam, review the sample questions in the exam bulletin. This gives you a sense of what we’ll ask you. Have your resume handy. You’ll need it during the exam. Make sure your resume shows you meet the minimum qualifications. Anything you mention in your exam needs to be on your resume.
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