GENERAL PURPOSE:  

Under general direction of the Director of Portfolio Integrity, the program manager will manage and coordinate the development, implementation, and execution of the agency’s internal portfolio governance program. The position will assist in the development of a unified, streamlined program and will ensure alignment with the Agency’s project management methodology, toolkit and training. The program manager will support a decision-making structure that enables successful delivery of the Agency’s capital  projects and transit service delivery objectives. The position will be responsible for leveraging industry best practices, creating clarity of business processes, roles and responsibilities in the decision-making framework, and ensuring appropriate stakeholder engagement and communication. The program manager will monitor the effectiveness of the program, ensure effective and transparent reporting, ensure risk and issue management and build continuous improvement into the program.

This position will coordinate and work across the Agency and will need to exercise independent judgment, initiative, and decision-making, and uphold Agency values.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Serves as the primary point of contact for the Portfolio Governance program, including unified project Phase Gate, change management control boards and project reporting forums.

• Develops and executes the structure of the program and related project governance boards to a) ensure agency readiness for project milestones throughout the life-cycle of projects; and b) provide a clear framework to support project teams in decision-making.

• Develops, implements, and administers modifications to the governance program to ensure continuous improvement.

• Liaises with projects teams and staff throughout the agency to ensure preparedness for decision-making and discusses work underway, requirements for planned actions, issues, and strategies for next steps/actions.

• Ensures clear and consistent information sharing, in collaboration with Project Controls’ reporting.

• In collaboration with Project Controls’ reporting, develops and maintains reports on program performance metrics to re-evaluate and assess program effectiveness and efficiencies, and ensures appropriate monitoring, reporting systems and procedures are in place to meet program objectives.

• Provides independent assessments of existing boards, processes, procedures, and policies to integrate and leverage for the unified governance program, where applicable.

• Coordinates with the Project Management and Resourcing team as needed to ensure proper training is developed and deployed that aligns with the internal governance program, and to ensure the governance framework and project management practices and tools are aligned.

• Champions change management and a transparent, collaborative, proactive, strategic approach to change.

• Champions and models Sound Transit’s core values and demonstrates values-based behaviors in everyday interactions across the agency.

• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.

• It is the responsibility of all employees to integrate sustainability into everyday business practices

• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience:

Bachelors Degree and four years of experience working on complex projects/programs across disciplines and three years of experience implementing cross-departmental and enterprise systems and developing organizational strategies; OR an equivalent combination of education and experience.

Required Licenses or Certifications:  

None.

Required Knowledge of and Skills in:

• Strong relationship-building and management, and ability to positively influence the work of others.

• Project and change control concepts.

• Principles of change management and configuration management.

• Independent judgment, strategic thinking, and problem resolution.

• Strong written and verbal communication skills and active listening.

• Data gathering, analysis and visualization for decision making and transparency of decisions.

• Developing and overseeing a complex program that interfaces with multiple parts of the agency simultaneously.

• Principles of management, training, and performance evaluation.

• Principles and practices of program development and administration; public sector budgeting and administration.

• Contractual concepts, terms and conditions.

• Ability to work effectively under pressure, meet deadlines, adjust to changing and competing priorities, and balance competing demands.

• Policy and procedure development and implementation, along with interpreting and administering policies and procedures sufficient to administer, discuss, resolve, and explain them to staff and other constituencies.

• Interpreting and applying applicable federal, state, and local laws, codes, and regulations.

Physical Demands / Work Environment:  

• Work is performed in a standard office environment most of the time but also may involve occasional time at construction sites and facilities.

• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)