Job Description

Job Purpose:

The Program Manager (PM) reports to the Director of Leadership Programs and works in conjunction with the Senior Advisor on the Program Team. The PM is responsible for organizing, coordinating and implementing the Signature Fellows Program, as well as pipeline management and recruitment activities related to the Program. Additionally, the PM provides event support for public forums with programmatic partners (e.g., Chicago Humanities Festival) and the Leadership Fellows Association (LFA).

The PM is a critical member of the Program Team and has the opportunity to bring thought leadership to both program development and relationship building, while also managing administrative details and logistics to ensure world-class delivery of the Signature Fellows Program and a quality experience for all Fellows.

 PRIMARY DUTIES AND RESPONSIBILITIES

Signature Fellows Program Delivery

In collaboration with and direction from the Director of Leadership Programs, this role calls for someone who is able to provide valuable input and support of the Signature Fellows Program content, curriculum and execution. The PM is a critical thinker and a take-charge individual who is able to develop a professional, trusting and genuine rapport with LGC Fellows.

The PM organizes, develops, plans, coordinates and implements all program/event details and logistics for the Signature Fellows Program, including in the classroom. Excellent project management of timelines is necessary, as is a commitment to customer service and handling all relationships in a manner consistent with the quality and professionalism that is emblematic of the LGC culture. 

Specific duties include:

· Actively participate in design of the Signature Fellows Program curriculum

· Drive the overall execution and ongoing improvement of the Signature Fellows Program, based on participant feedback and the organization’s mission and goals

· Prepare all program-related materials (e.g., annual program book, agenda, speaker bios, PowerPoint slides, brochure, etc.) in collaboration with the internal Marketing and Communications Team, as appropriate

· Attend and manage logistics for all Signature Fellows Program events, activities and meetings, including scheduling, venue rentals, catering, materials, room setup and other duties as needed

· Manage database of speakers/partners/School of Deans, event spaces/venues, partner organizations and other relevant information

· Track and document program expenses and maintain program-related budgets

· Manage and record individual and organizational sponsorship contribution information for the current Class in the Signature Fellows Program

· Maintain and update Signature Fellows Program calendars, timelines and checklists

· Coordinate and manage production of the awards Fellows receive at the end of the Program Year, as well as speaker gifts throughout the year

Signature Fellows Program Recruitment & Selection

· Work with Director of Leadership Programs, Senior Advisor, Recruitment and Selection Committee and internal Marketing and Communications Team to drive outreach and recruitment efforts and ultimately the selection of future Signature Fellows Program classes

· Manage scheduling, speaker participation, materials, registration and promotion of 4-5 information sessions

· Drive and support annual Class selection process, including creation of application and evaluation form, management and tracking of application and evaluation activity via SmarterSelect, management and tracking of assessment in tandem with Aon partner, management of candidate communications and analytics, oversight of meeting and interview scheduling and support, development of materials and other duties as needed

· Document processes and best practices related to information sessions, communications and operations involved in the recruitment and selection process to drive excellence in execution

Leadership Fellows Association (LFA) Support

· Serve as a staff liaison to one of the LFA Board committees (as assigned)

· Assist with scheduling and material preparation for committee meetings (4-6 per year)

· Provide planning and logistical support of committee activities/events

· Track and document committee expenses and maintain committee-related budgets

· Collaborate with internal Marketing and Communications Team to promote committee activities and drive Fellow engagement

SKILLS AND QUALIFICATIONS

· An overall orientation toward delivering excellence in learning experiences

· Networker, connector and relationship builder

· Flexible, adaptable and cool under pressure

· Creative problem-solver

· Experience with event planning and/or project management

· Strong writer, speaker and communicator

· Meticulous attention to detail

· Organized multi-tasker and efficient at time management and task prioritization

· Proficient in Microsoft Office Suite and other common office software

· Commitment to civic engagement and nonprofit work

· A passion to effect positive change in the community and the world

EXPERIENCE

· Minimum 5-7 years of work experience

· Education: bachelor’s degree required; master’s degree is a plus

· Background/experience in education, program development, event planning or a related field is a plus (e.g., degree in education/administration, Teach for America, AmeriCorps, classroom experience, special events experience)

PERSONAL CHARACTERISTICS

We expect the team member in this role to demonstrate the following personal characteristics and behaviors:

· Behave Ethically and Demonstrate Integrity: Understand ethical behavior and business practices, consistent with the standards and values of the organization.

· Work Collaboratively and Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.

·  Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.

· Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.

· Customer Service Delivery: Anticipate, understand and respond to the needs of internal and external constituents and stakeholders to meet or exceed their expectations within the organizational parameters.

· Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems and make decisions that enhance organizational effectiveness.

· Lead: Positively influence others to achieve results that are in the best interest of the organization, Fellows and other stakeholders.

· Make Decisions: Assess situations and priorities to determine importance, urgency and risks, and make clear decisions that are timely and in the best interests of the organization.

· Organize: Set priorities, develop a work schedule, monitor progress towards goals and track details, data, information and activities.

· Plan: Set goals and deliverables, create and implement action plans and evaluate the process and results.

· Solve Problems: Analyze problem situations to identify causes, gather and process relevant information, generate possible solutions and make recommendations and/or resolve the problem.

 LGC is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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