Full-Time Program Coordinator
Job Description
Earthwatch is seeking an organized and adaptable Program Coordinator responsible for supporting in the creation and delivery of citizen science programs. Coordinator are responsible for preparing participants and coordinating logistics for programs as well as stewarding scientists and partners. These programs range from 1-day domestic events up to 2-week expeditions in various countries around the world.
The successful candidate will possess exemplary customer service and communication skills. The role requires creativity and flexibility in an often fast-paced environment. They will work closely with a team of Program Managers, Coordinators, and international programmatic partners to deliver on the Earthwatch mission.
Essential Duties and Responsibilities
- Field incoming phone calls from general inquiries, potential and current participants during set business hours
- Collect and screen participant forms and other materials as appropriate
- Conduct outreach and run applications for grant-funded programs
- Coordinate events logistics (food, venue, transport arrangements, webinars etc.)
- Work across departments to resolve participant requests and questions
- Assist Program Managers with stewardship of scientists, funders, and partner organizations
- Collect and distribute materials to and from partners (research contracts, risk management documents etc.)
- Support the creation and dissemination of key program materials (project briefing, flyers, emails, website, etc.)
- Maintain program and participant data in CRM database
- Embrace other program delivery and performance roles, as needed
Qualifications
- Bachelor’s degree or equivalent life experience; and at least 1 year of work experience preferably in the non-profit sector, environment, education, sustainability, field research or customer service or any combination of education or lived or related experiences
- Exceptional organizational skills, attention to detail and accountability
- Ability to create and maintain positive relationships with program participants, members of the general public, and staff of varied cultural backgrounds
- Experience with balancing multiple priorities and working independently to meet deadlines
- Experience with facilitating and developing curriculum for experiential learning programs is a plus
- Spanish language proficiency is a plus
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Earthwatch, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
How to Apply
To apply, please submit one document in the resume field at this link containing all of the following items.- A cover letter illustrating your qualifications and why you are interested in this position
- A current resume, detailing relevant experience
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