Full-Time Program Coordinator
Job Description
Hi, we’re TechnologyAdvice.
At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology.
Established in 2006 out of our founder’s dorm room, we continue to expand our business. In 2021 we acquired TechRepublic, and in 2020, we acquired QuinStreet B2B, both leading resources for IT and business decision makers. These critical acquisitions included global teams of dynamic technology and media professionals to enhance our presences in the US, the UK, Singapore, and Australia. We now have more than 20 digital media brands and over 500 global team members, representing 12 languages.
Listed on the Inc. 5000 list of America’s Fastest-Growing Private Companies five times and a five-time recipient of the annual Tennessee Top Workplaces awards, we take both our growth and employee engagement seriously. We work hard each day, but we know how to have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.
The Opportunity…
The Program Coordinator works within our Channel Strategy team in our Operations department and closely with the Client Success teams to ensure we meet client expectations while also running an efficient program that supports our bottom line. This position is responsible for managing the behind-the-scenes tasks on active program fulfillment while their team counterparts focus on the set up and allocation of programs. The Program Coordinator is expected to handle all facets of program delivery including pacing, daily reporting and communication with all parties involved, oversee digital lead files and troubleshooting in a timely manner that ensures all deadlines are met. This role requires someone who is efficient yet thorough, and can manage a large pipeline of programs and tasks at once.
How You’ll Contribute…
- Monitor program pacing, lead statuses, and program statuses, while communicating potential issues with teams to ensure that all programs are pacing as requested and completed on time
- Manage multiple team relationships, overseeing program performance, tracking issues and developing strategies for improvement and increasing efficiency
- Track all program updates and requests to maintain accountability and follow through
- Uploading digital lead files into the platform as necessary
- Quickly respond to all emails/questions with answers and action plans – we pride ourselves on a quick response time and being easy to work with
- Keep accurate records between Salesforce and our internal tools
- Effectively communicate daily updates to manage the expectations of all parties involved
- Help establish processes to increase efficiency and offer creative solutions to solve problems
- Work with Client Success and Operations team members to create best outcomes on program performance.
- Provide insights and reporting to support program renewal
- Seek new ways to improve upon existing programs and increase efficiency and quality
- Work with BI team to pull pre-verified records and upload to the appropriate programs in AQD.
- Uploading digital lead files into the platform as necessary
- Strategize additional ways we can monetize pre-verified data (to support current product offering as well as future product development).
What You Bring…
- Impeccable attention to detail and organization
- Excellent communication skills through slack, email, phone and in person
- Excellent time management skills and the ability to multitask while upholding a high level of accuracy
- Ability to learn new systems quickly
- Creative, problem solving ability
- Results driven with a strong sense of urgency
- Must be able to adapt to ongoing change and process improvements
Bonus Points…
- Bachelor’s degree or equivalent related experience
- 1+ years experience in a project management, operations, administration, or similar role
Why You Want Us…
- Remote, hybrid, and in-office work options
- Comprehensive health insurance (medical, dental, vision, life, and disability)
- 401(k) retirement plan with company match
- Flexible paid time off, take time off when you need it!
- Paid maternity and parental leave
- MacBook Pro or PC laptop, your choice
- Subscription reimbursement to the Headspace App
- Fitness reimbursement
- Live and remote fitness classes offered 5 days a week
- Team outings and volunteer opportunities
- Bucket List Benefit: We’ll financially help you check something off your bucket list
- Ongoing career development meetings, professional development opportunities, and incentives
- Milestone celebrations for birthdays, weddings, work achievements, and more
- In-office coffee, snacks, ping pong, beer on Fridays, and catered lunches 4 days/week
#LI-Remote
Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.
We believe that our differences make us stronger and foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
Pre-employment screening required.
How to Apply
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