Job Description

ABOUT THE POSITION: The Program Assistant observes, records, and responds as needed to the comings and goings of guests, staff and residents, maintains a safe and comfortable environment for residents, and responds to tenant issues as appropriate. Maintains security by following procedures and interacting with and monitoring activity in the lobby area. They serve as a member of the program services team; they support and work with them to serve the community by providing trauma-informed assistance. This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU).

ABOUT THE PROGRAM: Operating on a “housing first” model, Nyer Urness House provides 80 units of permanent housing to formerly homeless adults. Supportive services include case management, a medical clinic operated by Neighborcare Health on-site, daily meals and other community building resources. The community is named for the Reverend Nyer Urness, whose philosophy of ‘meeting people where they are’ is a fundamental principle of the work at Nyer Urness House.

ABOUT THE ORGANIZATION: Compass Housing Alliance develops and provides essential services and affordable housing for homeless and low-income people in the greater Puget Sound region. We envision a world in which every person lives in a safe and caring community. Compass offers an open, supportive, and challenging work environment committed to promoting the dignity and well-being of each person that we serve. We recognize the value that different perspectives and cultures bring to the organization. To learn more about the agency visit www.compasshousingalliance.org.

LOCATION: Ballard neighborhood in Seattle, WA
REPORTS TO: Program Coordinator
FLSA STATUS: Non-Exempt
SCHEDULE: #1: Thursday 3-11:30pm, Friday-Monday 11pm-7:30am; with monthly staff meeting 1st Wednesday 9am-12pm
SCHEDULE: #2: Tuesday-Saturday 11pm-7:30am; with monthly staff meeting 1st Wednesday 9am-12pm
SALARY RANGE: $15.45 per hour
BENEFITS INCLUDES: Unlimited Orca Transportation Pass, Medical/Prescription/Vision, Dental, $500 Health Flexible Spending Account , 4 Weeks of Paid Time Off (PTO) & 11 Paid Holidays, Retirement Plan, Employee Assistance Program

QUALIFICATIONS:

Associate degree is desired, Bachelor’s degree preferred, in social services or social work or related field or relevant work experience, certificate and/or equivalent continuing professional development or education.
A minimum of 1-year experience in building security and/or customer service, desired.
A minimum of 1-year of experience in human services (work and/or volunteer), desired.
Familiarity with issues of homelessness, mental illness, chemical dependency, sexual assault, and/or domestic violence, desired.
Experience working with clients with English as a second language or where there is limited English speaking ability.
Awareness and/or training around issues of equity, intersectionality, and belonging.

EQUAL OPPORTUNITY EMPLOYMENT: Compass Housing Alliance is committed to a policy of equal employment opportunity and treats all employees and applicants equally without regard to age, ancestry, citizenship, color, creed, disability, familial status, gender identity, genetic information, marital status, national origin, parental status, political ideology, pregnancy, race, religion, sex, sexual orientation, veteran or military status, use of section 8 certificate, use of service animal, and all other groups protected by law, and promotes diversity in its workforce. Compass Housing Alliance takes affirmative action to implement programs and maintain practices and policies that eliminate barriers to equal employment opportunity. Our program is available for review by employees and applicants for employment in the Human Resources Office during regular office hours. In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via phone at 206-474-1100 or via e-mail at

HR****@co********************.org











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Job Types: Full-Time. Salaries: 20,000 - 40,000.

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