Job Description

Overview:                 The Program Administrative Manager is responsible for managing administrative activities for ActionLink, HealthLink, YouthLink and the Leadership Institute  activities to support, strengthen, and connect CenterLink’s network of member LGBTQ+ community centers. The Program Administrative Manager ensures that other program staff are able to work efficiently and within budget, thereby enabling the programs to have their intended impact.

Responsibilities:

• Set up and maintain administrative processes to ensure that program work is done efficiently and within budget
• Manage and prioritize program administrative activities to ensure that work is completed in a timely manner and within budget
• Manage all administrative aspects of network calls, webinars, trainings, and conferences including online registration and communications with registrants
• Support program staff in communications with center staff and project partners
• Collaborate with other staff in maintaining the database of member and partner contacts
• Partner with Grants Manager in keeping track of reporting and invoicing for grant recipients and contract managers
• Gather, manage, and track progress on pass-through grant/project deliverables
• Set up and monitor Google alerts, forwarding anything relevant to the appropriate staff person
• In partnership with program staff, maintain an up-to-date national online resource portal of program examples, policies, and procedures
• Monitor social media profiles, create, share and repost content
• Make updates to program websites including Q Chat Space (qchatspace.org), imi (imi.guide), and relevant program pages on CenterLink’s website (lgbtqcenters.org) using user-friendly content management systems
• Support program directors in the creation of project documentation, plans, and regular reports
• Prepare check requests for vendors
• Compile and send bulk mailings
• Understand and comply with the organization’s requirement to have a safe workspace and maintain confidentiality of the organization’s information, at all times (working remote, traveling, etc.)
• Perform other related duties as assigned.

Qualifications:

• Demonstrated ability to execute various administrative duties efficiently
• Demonstrated ability in project management (planning, organizing, prioritizing work and follow-through)
• Excellent time management skills, attention to detail, and ability to manage multiple projects
• Excellent written and verbal communication skills
• Strong computer skills including web-based research, word processing, database management, non-technical web support, email, and Microsoft Office programs
• Experience using social media for professional purpose
• Ability to learn how to use new software
• Strong interpersonal skills in interacting with diverse groups of stakeholders
• Clear inclination for customer service approach and attitude
• Demonstrated ability to work both independently and as part of a team, with people from a variety of races, ethnicities, socioeconomic backgrounds, gender identities, sexual orientations, educational levels, religions, genders, and ages
• Maintain a valid government identification for travel.
• Ability to travel (anticipated 2-3 times per year)

Competencies and/or Values Common to All CenterLink Positions:

• A clear and consistent commitment to the CenterLink mission, vision, and values in providing service to members and leadership in the LGBTQ Community Center Movement.
• A willingness to perform assigned responsibilities and contribute to a respectful, collaborative work environment.
• A demonstrated willingness to advance strategic goals and outcomes as established by the Board of Directors.
• A deep commitment to diversity, equity, inclusion, social justice, anti-oppression work, and the advancement of LGBTQ+ communities.
• A desire and commitment to work effectively in a highly collaborative and open small team environment.
• Compliance with all CenterLink operating policies and procedures.
• An understanding that other duties will be assigned by the CEO, as needed to meet the member and business needs of CenterLink.

Education:

Minimum of a high school diploma or equivalent AND two years of administrative experience.

Salary and Benefits: 

The hiring range for this position has been established at $50,500 – $56,000 and is commensurate with skills and experience.

Your total compensation goes beyond the number on your paycheck. CenterLink provides generous leave, health plans, life insurance, flex spending accounts, remote work expense stipend, and retirement contributions that add to your bottom line. In addition, this position allows for a flexible schedule and remote work accommodation. We also commit to investing in and supporting our amazing people to grow their careers with us.

Regularly perform the following physical demands and abilities:

• Sitting for extended periods which can put strain on the back, neck, and shoulder.
• Speaking on the phone or in meetings, as well as writing emails, reports, or other documentation.
• Typing, using a mouse, and viewing computer screens.

Employment At-Will:

All employees have a work at-will relationship throughout their employment. This means that employment is for an undefined period. Either the employee or the organization without cause or notice may terminate it.

Equal Employment Opportunity/EEO:

The organization is committed to a policy of equal employment opportunity for all employees and applicants. Under this policy, all employees and applicants will be treated fairly and equally, and the organization will comply with all applicable local, state, and federal employment discrimination laws. All employment decisions are made without regard to the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit-based factors. These protections extend to all management practices and decisions, including recruitment and hiring, performance appraisals, promotions, termination, training, career development. selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.

Location:

This position is a remote position, US based.

How to Apply

• Complete this form: https://forms.gle/rsuU4sZakgWAnodS7
• The form will require that you upload:
  • A cover letter describing your interest in CenterLink and how your experience has prepared you for this role
  • Your resume

Job Categories: LGBT. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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