Job Description

Are you passionate about doing work that matters and making a difference in our communities? Do you thrive in heavy customer facing positions that are fast paced, detail-oriented, and collaborative? Are you seeking a position that offers growth potential, diversity in your work, and a wide variety of exposure to collaborate with many of our City Agencies and learn how they function? If so, this opportunity may be for you!  CPD is recruiting for a full-time Permit Review Technician II with our Residential Plan Review/Intake Log-in section in the Development Services Division. We offer excellent work/life balance, unmatched benefits, and a pension plan for life! Apply today!

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver (CCD) means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. Click here to find out about all the amazing benefits and reasons to work for CCD!

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $24-29/hour, based on education and experience. We also offer generous benefits for full-time employees which include but is not limited to:

• Four (4) Medical Plans, Dental, Vision Insurance
• Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%)
• 457 (b) Retirement Plan
• PTO (over 3 weeks in your first year) and 12 paid holidays
• Yearly Merit Increase
• STD, LTD, HSA, FSA, Life Insurance
• CARE Bank, Family Leave Benefits
• Employee Assistance Program, Employee Volunteer Program
• Tuition Reimbursement (up to $2000/year), We Qualify for Student Loan Forgiveness Program
• Learning and Development Opportunities; Courses and Career Development Resources
• EcoPass (unlimited free RTD bus/train rides)

Location

This position is located at the Wellington Webb Building, located at 201 W Colfax Ave. Denver, CO 80202.

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. In this position, you can expect to work Monday through Friday, in office 3 days per week, and off-site 2 days per week. Employees must work within the state of Colorado on their off-site days.

What You’ll Do

At Community Planning and Development (CPD), we envision, enable and ensure a better Denver. Denver’s Community Planning and Development Department is responsible for visionary city planning and ensuring that all buildings are safe. Community Planning and Development plays a role in growing our world-class city, while keeping its beloved features intact. From the skyscrapers of the Central Business District; to the walkable, mixed-use neighborhoods of Central Park; to the charming Victorian effects of the Baker district, the staff at Community Planning and Development works to make Denver a great place to live, work and play. The department’s three primary functions are planning, permitting and inspections.  Learn more about how we’re “BUILDING COMMUNITY” at  www.DenverGov.org/CPD

The Development Services Division of the Community Planning and Development Department (CPD) administers Denver’s building, fire and zoning codes through review, permitting, and inspection of all new development projects in Denver.
The Permit Review Technician II performs entry level plans review work and evaluates permit applications to determine if necessary multi-disciplinary code and plan submittal criteria have been met. In this position, you will work directly with contractors and property owners on a front counter, or over a phone and computer to initiate, intake, and login permit and application requests for a variety of permitting application types and uses.  This position helps our customers in understanding code, standards, permit, and/or plan submittal criteria.

As the Permit Review Technician, you will:

• Enter customer applications and profiles into permitting records systems, verify licenses and certifications, and ensure construction plans are submitted correctly
• Review permit type and application requirements to ensure proper documents and forms are submitted and work with customers to address incomplete applications.  This may include scanning and logging in site development plans and other construction documents into the permitting system
• Determine the nature of the permit or application requests to evaluate the permit type being requested such as with same day quick permits or complex permits and direct the customer to the proper permitting area and explain related permitting processes
• Assist customers in obtaining permits once permit applications have been officially approved and fees collected
• Research permit records, zoning regulations, historical documents, and a variety of databases to ensure accuracy of site plans, use of property, consolidating and correcting records, and maintaining files and documents
• Prepare reports and documents based on business metrics within the work unit for management review or distribution within a network of departments and agencies that rely on the updated permit approvals and may calculate permit fees based on permit guidelines

About You

Our ideal candidate will have some or all of the following skills and experience:

• Have a proven track record of excellent interpersonal and customer service skills
• Efficiently process multiple calls and inquiries; Efficiently demonstrate excellent time/work management skills
• Work well under pressure and be adaptable; Be able to multi-task with frequent interruptions
• Be a problem solver that can envision various outcomes and plan accordingly to mitigate risky outcomes
• Have strong attention to detail and be highly organized
• Be self-motivated and motivated to help others; Ability to work as part of a team to support both internal and external customers
• Be dependable and can maintain confidentiality
• Preferably have with Microsoft Office Suite and SharePoint; Familiarity with permit processing software such as Accela
• Have experience interpreting and applying zoning and building codes, rules, and/or regulations to the public in a municipal setting – this is a plus, but not required
• Bilingual is a plus (not required)

Required Minimum Qualifications

• Education Requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate
• Experience Requirement: Four (4) years of experience reviewing requests and issuing permits for routine public right-of-way requests, non-technical construction projects with regard to building and zoning permits, or enforcement of building and zoning codes and regulations
• Education & Experience Equivalency:  Additional appropriate education may be substituted for the minimum experience requirements

Application Deadline

This position is expected to stay open until April 14th, 2024. Please submit your application as soon to ensure consideration.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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