Full-Time Patient Access Supervisor
Job Description
As our on-site Patient Access Supervisor in the Emergency Department, you’ll work Monday through Friday from 2pm to 10:30pm with flexibility required pertaining to business needs which may include weekends. You’ll provide exceptional leadership and have a broad understanding of daily Patient Access functions and operations. You’ll also have experience coordinating processes and procedures to ensure efficient patient handling. In addition, you’ll reflect client executive presence and cross functional operational strategy with an emphasis on process improvement and quality enhancement.
At R1 RCM, we deliver innovative solutions by bringing together the best people and technologies that enable providers to simplify the healthcare experience. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our 22,000+ global associates are given valuable opportunities to contribute, innovate, and create meaningful work that makes an impact in the communities we serve around the world. Interested? Learn more, visit: r1rcm.com/careers.
Here’s what to expect as a Patient Access Supervisor:
- Assess staffing patterns and schedules to optimize departmental resources and productivity
- Delegate and assign work commensurate with knowledge, skills, and experience, and assure the work is performed appropriately.
- Develop and implement a quality assurance program.
- Track and report quality assurance results to leadership and make recommendations for improvements.
- Keep abreast of insurance company changes and updates.
- Empower associates to show creativity and innovation to improve operations and develop solutions to problems.
- Maintain constant 24/7 supervisory access for associates as well as hospital administration by rotating on call between supervisors.
Required Qualifications:
- Bachelor’s degree or equivalent experienceto include 3+ years in hospital admissions, business office, or physician office management.
- Experience in Patient Access or patient facing roles within a hospital environment.
At R1, we are committed to promoting diversity, equity, and inclusion. We are proud to be an equal opportunity employer. We do not discriminate based on age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status regarding public assistance, veteran status or any other characteristic protected by federal, state, or local law. We are committed to providing a workplace free of harassment.
If you need assistance or an accommodation to complete any part of the job application process, please contact us at 312-496-7709 or ca*****@r1***.com for assistance.
How to Apply
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