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22 Feb 2023

Temporary Part time (17.5 hours) Team Leader (Tolls)

LCRCARecruitment – Posted by LCRCARecruitment Liverpool, England, United Kingdom

Job Description

Applications are invited from suitably qualified and experienced individuals for the position of Team Leader in our Tolls team within the directorate of place.

  • This position will work within a roster that covers 24 hours per day 7 days per week.

You will be leading a team of customer focused Customer Service Officers at Tolls to ensure an effective service at the Combined Authority’s customer facing areas across the Liverpool City Region.

You will be required to lead a team to ensure an effective customer service at each of the Mersey Tunnel toll plazas, maintain efficient traffic flow at all times and the safe and efficient collection of toll income.

In accordance with the usual selection criteria for the post, the successful candidate will need to be a self-motivated individual with a proven track record in first line contact with the general public in a customer driven service environment.

Good communication skills, an understanding of resource management, experience and understanding of Health and Safety with an ability to manage risk with a flexible approach to work schedule and environment are essential for delivering the quality customer service required by this key position.

Closing Date for Applications: 5pm on Tuesday 7 March 2023

If shortlisted the recruitment process will take place on: Wednesday 29 March 2023

The Liverpool City Region Combined Authority is committed to having a workforce that is representative of the communities we serve.  To this end, we particularly welcome applicants from Black, Asian and Minority Ethnic Backgrounds, who have a disability or are members of the Armed Forces, Reservists or Veterans.

The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

This information can be provided in alternative formats on request

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How to Apply

Application forms and further details are available by visiting our website at https://www.liverpoolcityregion-ca.gov.uk/governance/vacancies/

Job Categories: Equal Opportunities. Job Types: Temporary. Salaries: 20,000 - 40,000.

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