Internship Outreach Intern
Job Description
**This position is only open to candidates who have graduated from a New York state college/university in the last year or New York state residents who have graduated from college/university in the last year.**
This position is open until filled. We will be reviewing applications every Tuesday and Thursday.
Bright Power works with forward-thinking owners and developers to identify, design, and implement custom energy and water solutions on a wide variety of systems. Our team is comprised of a diverse, talented, and hard-working group of individuals committed to growing this industry and to making a positive impact on the environment.
Join Us
Bright Power has been transformative in clean energy and sustainable housing for 16 years. Our clients include affordable housing owners and developers, real estate investors and privately held firms, and some of the nation’s largest property managers.
We are passionate about reducing energy and water usage through the implementation of energy efficiency and renewable energy technologies. Our goal is to improve the health, comfort, and value of our buildings while cultivating the well-being of the planet. We are serious about delivering high-quality results, while having fun in the process. Every day we seek to have a positive impact on the world.
The Role
The Strategic Initiatives Business Unit of Bright Power is seeking a detail-oriented, motivated, and outgoing intern to join our Outreach Team. Bright Power works with property owners who have loans through the Fannie Mae Green Loan program and helps them meet their utility data reporting requirements. The Outreach Team members are the first point of contact to engage with and collect property data from these Fannie Mae Borrowers.
The Outreach Intern’s main role is implementing a large-scale phone and email campaign, collecting and reviewing property and utility data, and drafting communications materials for both internal and external use. This position plays a crucial role in ensuring the success of the entire program. This internship is approximately 24 weeks long.
Reports to: Manager of Outreach and Education
Responsibilities
- Manage the progress of and maintain relationships with large groups of participants in the Fannie Mae Green Loan program
- Manage a high volume of calls, emails, and other tasks on a day-to-day basis
- Conduct quality assurance of incoming property information and utility data
- Draft communication material used in Borrower outreach program
- Create and implement new outreach strategies and protocols
- Have an in-depth understanding of the entire Fannie Mae program to answer Borrower and general inquiries
- Collaborate with team members to constantly improve workflow processes
- Contribute to other Strategic Initiatives projects as needed
- Host trainings for staff on other teams on areas of expertise, including, but not limited to calling and communication skills
What you get out of working at Bright Power
- Opportunity to learn about energy management, working with utilities and utility data, and sustainable buildings
- Training in communication and writing skills and industry-standard software tools
- Hands-on experience with project management, process development, and strategic planning
- Networking with leaders across Bright Power’s business units, and connections to leaders in the building and energy industry
- 8 hours of paid time off per month
- Be part of a team that is hard-working and driven, but doesn’t take itself too seriously
About You And Qualifications
- Excellent communication and writing skills
- Comfortable speaking on the phone and writing emails to a high volume of clients
- Able to keep track of multiple tasks and assignments at any given time
- Very detail-oriented
- A problem solver and big-picture thinker
- Self-motivated and self-organizing direction — this position works with an end deliverable for a client that has many moving pieces
- Able to work well in a collaborative and team-oriented environment providing ideas and open feedback
- Willing to be flexible, learn new things, and take on new projects to support other teams
- Graduated college or university in the last year
- A New York State resident OR graduate of a school in New York State
Preferred Qualifications
- Experience with cloud-based CRM platforms — Salesforce
- Experience in the energy efficiency, renewable energy, real estate, sustainability, or building operations world
- Experience in fundraising, political campaigning, or sales
EQUAL EMPLOYMENT OPPORTUNITIES
Bright Power provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Bright Power complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Bright Power expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Bright Power’s employees to perform their job duties may result in discipline up to and including discharge.
How to Apply
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