Job Description

Join Sparklight’s Business Sales Team as an Outbound Business Account Representative and unlock your sales potential! In this role, you will connect with small and mid-sized businesses and show them the value that switching to Sparklight’s broadband, phone, and cable services can bring. You can be assured that your sales will have a positive impact on local companies by ensuring a small business owner’s internet keeps them connected during client pitches, allowing hotels to check guests in for the best possible experience, and more.

Who is Sparklight?

Sparklight is a leading provider of broadband, phone and cable services for both residential and business customers. You might not see Sparklight’s services here in Phoenix, AZ but we have a team of dedicated and hardworking associates in our Phoenix headquarters (right near the light rail on 3rd Street and Earll Dr). Take a drive up to Show Low or Prescott and you will see billboards on the highway, advertising our services. We currently serve more than 900,000 residential and business customers in 21 states (think smaller communities). Sparklight is a part of the Cable One family of brands, which includes Fidelity Communications, NewWave Communications, ValuNet, and Clearwave.

How we will SPARK your interest:

• Medical, vision, and dental benefits start for you and your family on day one.
• Competitive salary & lucrative commission plan.
• Paid time off including vacation, holidays, and personal time.
• We take pride in developing our team and being able to promote from within, so we offer tuition reimbursement ($5250 per year) and ongoing training to assist in career growth. (Our CEO started with the Company as a CSR – That’s how seriously we take learning and development!)
• $75 towards your cable and internet bill each month!
• Free parking garage, onsite gym, and more.
• 401k with full match up to 5%, vested after 1 year

What would your day look like?

• Following up with our current customers to make sure they are happy with their current services. Upsell services by asking discovery questions and presenting additional options that may better fit their needs.
• Making outbound calls to connect with potential business customers to present Sparklight’s communication packages.
• Providing high level customer service by ensuring all customer data is entered accurately into the SalesForce system.
• Use your learned expertise of Sparklight’s products to assist our customers with their questions about our services. Help show why switching to Sparklight is the best choice.

What you’ll need to be successful:

• A proactive approach – sometimes customers require encouragement to commit. This might mean you problem solve and find solutions to our business customers.
• Previous outbound telemarketing experience in a call center is preferred.
• We are looking for outgoing individuals! Be able to direct conversations and close sales.
• We value your experience in addition to to education. We are looking for three to six months of related experience and/or training. We would prefer candidates with an associates degree or higher.

What our current Sales Representatives have to say about our team:

• What is your favorite perk about working in the Sales Team? “You are your own boss.” “Flexibility – many different ways to make money. Never gets boring.” “No micromanagement and contests to earn even more.”
• Why should candidates be excited about this opportunity? “You have a lot of control over how much you can make in your paycheck.” “Potential to make good money if you work hard and focus.” “Good pay, great atmosphere.”
• What keeps you at Sparklight? “Advancement opportunities and competitive pay.” “The money.” “The benefits, commission, freedom to run business as I see fit to meet and exceed goals.”

Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. “Stronger Together” is not just a verbal cue, it is the motto that our associates live by, exemplify and embody each and every day. Cable One and all of its subsidiaries provide Equal Employment Opportunities to all individuals of different race, creed, color, religion, national origin, nationality, ancestry, sex/gender, pregnancy, affectional or sexual orientation, gender identity, age, disability, marital status, citizenship, genetic information, veteran status, or any other category protected by applicable law. Cable One supports applicants and employees with disabilities.

Cable One, Inc. is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: b2b, customer service, outbound, and sales. Salaries: 40,000 - 60,000.

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